“Friendly person took order.I requested it be specially made. Everything was correct,food was hot.Parking: Plenty of spots, including handicapped.Wheelchair accessibility: Noticed sign at register if you needed assistance, just ask. Thought that was a nice touch.“
“Isaiah D. Was the young man that took my order the other night, he was super respectful and knowledgeable I asked him for a recommendation on food and not only did he have one but he had TWO things way to go man! Will be returning to this tacobell and not the one closer to my house because the service was OUTSTANDING and no one was sitting in a chair at the drive thru window taking my order (I’m looking at you post&I-74 Taco Bell)“
“9/13/23 Came in for lunch today at 1144am. Ordered at the kiosk. Staff was pretty busy as the drive thru was pretty full. Placed my order very easily. Recieved my cup, it was the wrong size cup medium instead of large. The nice lady nor I realized it. She offered me the right size cup but I politely declined let her know it was only a human mistake and thanked her for her offer. Food was great. No complaints at all. Not a bad lunch at all....“
“By far the best service and food of any Taco Bell I've been to, and that's saying a lot. We visit often and the staff is always friendly, we receive the food quickly, and it's ALWAYS correct (even with quite a few modifications).“
“Probably the most consistent taco bell in Indiana honestly, I have never had an issue with my order and the food is actually hot and fresh. I came in today (2/7/2024) at 4:30 and the manager (was working drive Thru and in a collar button down) was just wonderful and friendly. He needs a raise, it's hard to find good people like him in the restaurant industry.“
“Honestly the employees here should get a big raise ? they are always funny every time I come here . But the motel next to the tacobell brings in the Crack heads and makes me feel nervous. So you literally couldn't pay me enough to work here. Especially not late at night. I feel bad for the employees.“
“The drive through did not seem to be familiar with the new vegetation items. She kept saying just ask without meat. But my bag was printed with a label saying vegan items. They were greatVegetarian options: Drive through difficult to find vegan options.Dietary restrictions: I need no mammal. No cross contamination too. Thanks so much“
“It was very clean and organized when i went today. I got the new crispy chicken taco ?? it was not as good as i thought it was going to be. I do like the new green sauce that comes with it. I also got 2 crunchy supreme tacos and they were amazing like always. I like this location and will definitely return. ? I really want to go for breakfast.“
“This is a really good Taco Bell. They are usually fast getting the food out and the food comes out looking good and tastes great. I eat fast food and I don't know why I feel feel a little guilty, but I love a good Taco Bell meal. I know they take the same ingredients and mix 'em up a thousand different ways, but it somehow works. I can always find something good on their ever revolving menu. Those Mexican Pizzas are crazy satisfying. There's hot gooey cheese on top, refried means sandwiched in the middle between two crunchy tortillas , covered in a layer of beef taco meat and covered in a red enchilada sauce. Man! I really like those.“
“My fiance and I came through the drive thru tonight and we ordered two Baja blasts and you could taste that the drink needed replaced so we asked Jacob if he could see if it needed changed and he immediately changed it and got us two new ones he was so sweet and apologized immediately❤️“
“Management was on top of the staff when I visited. It has been a while since I have been to this location, but I did have a much better experience than past visits. The food was accurate and fresh. The staff was attentive and checked in with me before I ordered to be sure I did not need assistance on the kiosk. The dining room was clean, and tables were all clear of debris. Will visit again if in the area.“
“IDK why; but like the neighboring McDonald's, the fountain drink machine was out of order. ??♂️Stuff on the value menu is very cheap; the rice and bean burritos also don't look too unhealthy for fast food. Value menu breakfast burritos might not be as healthy, but are quite good; unfortunately, Taco Bell doesn't open as early as their close competitor...“
“I have to say that I really appreciate the staff at this TB.When placing an order at the kiosk, they are very prompt at getting your cup to you. Food is out fast. Actively picking up the dining room.Only critique is that my quesadilla could have used a little longer on the grill. Not all the cheese was melted.But plenty of cheese with my nachos, etc.Great service and one of the best TBs around!!“
“I stopped in to pick up lunch at the drive thru. Great service. The food was hot and fresh. Was given a handful of Fire sauce packets. Quick in and out. Enjoyed the food. It may be iconic Tex-Mex, but it was what I wanted and I'll do it again.“
“I came through drive thru tonight and the crew working 2/29/24 around 9pm are awesome! Very friendly, quick & efficient! This is the best service I’ve received from this location! :) Y’all better keep these employees happy because they are exactly what y'all need! :) Thank you again!!“
“I drive an ambulance for work and we some times do long distance transports. and we have to make late night stops for food after a long drive. Many places are very difficult to order from and get frustrated when we walk up to ask about getting food, since our truck doesn’t fit in the drive-thru, but the crew was very accommodating and made great food as well.One of the best Taco Bells I’ve been to, with friendly staff and quick service!“
“Well to be honest I like the workers in there more than the food but they always load me up on sauces for my personal orders or for my uber eats deliveries.However there is about 10 homeless (possible drug addicts as we are near several drug clinics in this area) that cause a lot of problems for guests that come to this location. Like for starters they are constantly fighting, trying to come up to all the vehicles with their signs claiming that if I could spend a few dollars on myself then I could spend a few on them, I know this taco bell can't control these people and their behaviors however just yesterday a crazy drug addict homeless woman threw stuff at my vehicle because she said I was staring at her (again we can smell her alcohol on her from a mile away) and no I wasn't staring at her, I was making my order in the drive thru. She was putting my kid who was with me in danger. So I had to call the police on her and then the dude she goes around with looking for money is now throwing things at my car as well. Again the taco bell customer service rep said he would call the police on them too. They did, they came, and they both got arrested I guess they had warrants.The taco bell did give me a good sense that they work really hard and are working for the customer and aren't afraid to say something.Vegetarian options: The spicy potato burrito is out of this world and the potatoes are crispy exterior wise and soft and warm on the inside. They are taco and burrito wizards in there.Dietary restrictions: They have a lot of vegetarian/vegan options but they don't have gluten free options so I always order a power bowl because I can't have any flour due to my gluten allergy. I did buy the spicy potato burrito but asked if they can throw it into a bowl for me with out the tortilla and they said sure no problem.“
“I was here last Saturday night sometime after 12:00 AM and I think there were only 3 people working and they killed it! The drive thru wasn't available so everyone was in the cafe and for the number of people they were serving I am truly impressed. They were calm, helpful and friendly despite the time of night and amount of people. I even remember one of the employees calling out to a customer to make sure he got their coffee order correct. So, just a shout out to those 3 guys. Excellent work.“
“We walked in and ordered at the kiosk. The staff was attentive, there were also a lot of people working there. Everything was clean, our order was quick, and everything was delicious. They even gave us napkins and sauces inside the bag. Thank you!Vegetarian options: My vegetarian children love the bean burritos, nachos, and churros or cinnamon buns.Kid-friendliness: Kids love the food and the slushies.“
“We stopped by on the way to Kankakee, IL. No inside dining was allowed due to understaffing. The manager did come out and say we could use the online app to order, and he would walk it out. The food was hot and tasty and hopefully they will find some people who need a job.Parking: The drive thru was big enough to pull our camper around the building .“
“At the drive through- the speaker boxes are garbled at times. Thought there was an issue at the speaker box. At the window the associate was very quick to address our question and explained the confusion making everything right. That was stellar and the epitome of service for the customer. Misunderstandings, bad things can be a constant in life. Addressing the issue and letting the customer know you are there to help them and make it right gives you both the same goal. Excellence!Dietary restrictions: I'm a type 1 diabetic. Many of their items fit well into my meal plan.Wheelchair accessibility: Yes. To code.“
“As with other Taco Bells, the burritos on the Cravings Value Menu provide a lot of food, at a very low price, e.g., the 420 calorie Cheesy Rice and Bean Burrito for $1; or the 620 calorie Beefy Melt Burrito for $2. (This includes their inexpensive Value Menu breakfast burritos.)This location can be extremely busy, especially for pickup orders; and that might cause a little wait. This location is in a less prosperous part of town, but It looked clean. Bathrooms are kept behind electronic code-locks, but at least they don't keep napkins and sauce packages all hidden away.“
“Store was nice and clean inside. Went to the counter and ordered. The food was delicious. I had no idea until I ordered a burrito supreme that you could get it with beef, chicken or steak. So I got streak. They were jam packed and fabulous.“
“I don't think I can recommend a better Taco Bell. Usually Taco Bell's are a hit or miss experience and they change over time. This one has been consistently great for the last year. The least I can do is write a good review for you and your staff. Thank you team.“
“I live in the adjacent neighborhood and this is my local Taco Bell. There seems to be a lot fo turnover, which isn't atypical for fast food restaurants, but the minute they have someone who gets my drive through order correct a few times, they are gone the next week. The food is always of a reliable quality, but you sometimes don't get everything you order. It's a tough job, so I'm understanding.I still want to support local franchisers and businesses, and things are almost always great, which is why it's noticeable when they get screwed up. They also don't always have the latest Taco Bell menu items or specials, which I assume to also be a franchise-level decision.I'll keep eating here, and you should, too.“
“This Taco Bell has rarely messed up my order which makes it stand out among other Taco Bells in Indy. One time the drive-thru had a crazy wait time and they forgot one taco once but other than that it's my typical Taco Bell experience. 1.) Crave Taco Bell 2.) Order a metric f*** ton of tacos and burritos 3.) Smash them all in one sitting 4.) Experience pure ecstasy quickly followed by stomach pain 5.) Find relief on the porcelain throne 6.) Repeat The key to any Taco Bell experience is to go in with very, very low expectations. I personally imagine walking in, standing in line for 4 hours and when I get to the front the cashier tells me that they are out of everything that I want and that I'm stupid for not knowing that information. They then dive over the counter and stab me in the eyes with week-old churros and pour Baja Blast down my pants. That way anything that actually happens is surely going to be better than this scenario.“
“every review is negative and while i understand this, my experience was very positive. the order was correct & the food was pretty good & what i expected at a taco bell i think the right people need to be working, but i understand why some people wouldn't want to be working there and i don't fault workers if they have an off day. all in all it was good for me and i'm glad i gave it a chance“
“My last 2 orders at my local bell were incorrect. The first mobile order never arrived at the restaurant and even showing the receipt to the staff they would not fulfill my order. I tried to get resolution in the app and have never heard a response. My experience today was my order was for three burritos and I received two tacos instead. (someone was still hungry). We discovered the mistake after our arrival at home.“
“I only rated the food the way I did because every time I get a Mexican pizza from there it's like they just threw it in the Box none of the toppings are on it it's all off to the side and on the top it's a mess but I like this Taco“
“I the food was good but there was a guy staying in the restaurant obviously trying to keep out of the cold, and he was loudly arguing and cussing and came to beg for money. I t didn’t make it a pleasant experience as we were talking care of our granddaughter.“
“I went through the drive through at the KYC/Taco Bell on 21st & Post. I had combo 9, 2 crunchy taco supremes & a taco pizza. It included a 16oz Diet Pepsi. It was a good price, but it never is as good as if you eat inside. My crunchy tacos got a little soft by the time I returned home. The taco pizza was too heavy on the refried beans. It had shifted in my car. I had to eat it with a fork. The flavor was good. I did get too full to eat the entire taco pizza. I ate what I consider the crunchy and meaty parts.“
“I just don't know how this location has fewer than 5 stars. We pulled up late with a $60 order and they destroyed it. And we had a great time interacting with the whole team while we waited for our order. We just moved to the area and were upset that we had to drive a little bit further because the one closest to us closes at 9, but we will drive the extra miles to this one every time.“
“Normally, I just drive through, but I have always got exactly what I've ordered, and the people who have worked the drive-through have been kind and professional. I am always happy with my service there. Four stars for the atmosphere as I just don't get the color scheme, but that's not important... it's fast food! Anyway, this location is great.“
“I JUST WANT TO APPLAUDE ???? THE CUSTOMER SERVICE I WITNESSED TODAY FROM MS DEEDEE SHE WAS AMAZINGGG! ???♀️❤️ IN THESE TIMES ITS REALLY HARD TO GET GREAT CUSTOMERS SERVICE !! GIVE HER A RAISEEE! HER ENERGY SHOWED ME SHES LIKE THAT WITH ALL HER CUSTOMERS!! ?️??☝️??“
“While it isn't authentic Latin American food, it was open late after midnight, the food was good, the drive thru was open, and it was on the way to the hospital. The server at the window was professional but that's about it. Yes, if I needed an after midnight meal, I would go back in a minute.“
“Food is a bit inconsistent but when they do get the order right, it's freaking amazing! The nacho cheese Doritos Taco and Cheesy Doritos gordita crunch are wonderful.Vegetarian options: Quite a few vegetarian options, and ways to make almost anything vegetarian“
“I wanted to add a review because I had excellent service in the drive thru at this taco bell. Alisha (name from the receipt) gave above average service with her upbeat and helpful demeanor. And this was at 2:30am! I don't blame anyone for having a tired or warn down energy at this hour, which made it all the more of a pleasant surprise to be welcomed and served so warmly. Give night shift a raise!“