Taco Bell in Indianapolis

“Was halloween and was waiting on my bf to get done with his afterschool stuff, they let me sit and get ready, all the staff was amazing and I feel they should all get a raise. They know how to have humor, they treat their customers great and overall I had a great time there“

“Tried 2 new menu items the new chicken mexican pizza and shredded beef taco. The pizza had a bright bold flavor with the veggies that topped it. It also had a Verde Sala on top it seemed to have a little heat to it, but not bad. The black beans and shredded chicken inside was a good texture and the right accompaniment to round it out I would give it a 10 out of 10. The beef shredded taco was great I added nacho cheese on the inside for an extra creaminess it need great new dishes both.“

“As a taco bell connoisseur, i must say i have never frequented any other location with as much efficiency, accuracy or quality service.
Glendale taco bell is by far the best and i am so glad i live close to this location, i am never let down by them.“

“I never catch his name but the guy that runs the drive thru at night that answers with having a "tacotastic" night is just always on point with everything. Any time that i have came to this taco bell when he was working, he has always made me feel very welcomed & appreciated and i have always left with a smile on my face & my belly full with the food i ordered perfectly made. I, myself, as a manager in the fast food industry needed to acknowledge this gentleman for going above & beyond for the customers! And of course the team backing him up! Thank you for loving your job & always bringing a smile to my face!“

“This location is great. They always make my order correctly with the different modifications I do. The employees are always super friendly. I used to never be able to just drive away without checking that my food was correct (vegetarian) at other locations but this one gets it right 100% of the time.“

“I’m leaving a five star because I consistently get great food every time I come here! I usually get breakfast (The sausage crunch wrap w/ a hash brown) but I get lunch as well. I personally only get this Taco Bell through the drive-through or DoorDash so I can’t speak for the service as much, but I can definitely vouch for the food! I have never had an issue and it’s always fresh and warm! I also greatly appreciate that their Baja blast is always a 10/10. Most Taco Bell‘s you can tell they haven’t changed the syrup so it’s just unflavored soda water“

“Just went through the drive window and was met with nothing but smiling faces. They used my first name from the online order. Had to wait slightly longer than normal, but I don't even care because it's so rare to be treated like a human being these days.

Kudos to the staff today. A smile and a hello really does go further than you might think.“

“I feel completely awful for the employees. As soon as my friend and I came in for lunch, an employee's mother came in and screamed at one of the employees after he told her to clock out early due to not working. They all were professional about it, and we applauded them for their professionalism through this, and I hope this one employee and her mom learn a lesson through this type of thing.“

“This is the only Taco Bell my husband and I go to. We’re regulars and rarely ever have an issue. If we do they fix it every time. The employees are friendly and genuine. I love how they have conversations with us every time we come in and interact. Everything is great, not just the food but they care about their customers.“

“I know it isn't the employee's fault, but the food gets smaller as the price gets bigger. I'm glad they don't have the AI drive-thru, I won't go back to places that use AI at the drive through. Not that that will make a terrible difference, I'm just saying that I prefer human interaction when I am ordering food and I want people to keep their jobs.“

“The Taco Bell at Thompson and Madison is almost always busy. I recommend placing your order on the Taco Bell app, then just get in line or go in and pick up your order. The food is always good here and the employees greet me with a smile. Favorite location!

Wheelchair accessibility: Wheelchair accessible entrance and inside is very disabled friendly.“

“This place does a good job about making the food fast. I usually have to customize my order and they always get it right. Not being able to talk to the employees about my order is still irritating. I needed my food put in a bowl and not on tortillas. It is not an option on the digital kiosk. Not their fault but still irritating.“

“I have to say this is the best Taco Bell I’ve ever gone to (at least food wise, I haven’t been inside.) This location is the go-to for me and my husband after events in Indy. The food is phenomenal and our order is correct every single time.“

“The best by far fresh,hot food!!! And the lady that has been there for years is an amazing employee!!! She goes above and beyond her job to give amazing customer service !!! She's having surgery for her gallbladder....prayers for her speedy recovery!!!“

“My orders from here usually turn out pretty well. However, the past two times I’ve ordered the new big Cheez-it Crunchwrap, I got a regular one instead. So I don’t know if my order is being misread? Or if they don’t have the new Cheez-it items to begin with? Either way, I would avoid ordering them for now. Other than that, the new Cantina chicken menu items are pretty good!“

“Did a great job now that they have cleaned it up. They had a complete remodel. Only issues was a manager getting upset because they didn't have enough people work on lunch. But it was a little busier than normal at 11am. But they had 2 more employees show up when I was leaving.“

“Let's be honest its taco bell but the staff and service that those associates give make the difference. This location is one of the best I have been too , staff was pleasant to deal with and will be back. 2ish more locations had staff like this one.“

“Restaurant is faster than most in the area when it comes to drive thru service. Food is usually hot. Orders are usually correct. They are not overly-friendly to regular customers, but with orders being correct and fast, that's a fair tradeoff ( I guess).“

“On new year eve, around 1 am only this place is open for food & it was super busy & the ladies work inside are very hard working they make the order in minutes, i really appreciate for them & Taco bell to make our food so fast. “

“Everytime I come to this location, its clean, friendly and the food is outstanding! Always fresh fresh fresh and the way they did my cinnimon twist made me made me do this review! They were so deliciously crispy and SUPER coated with cinnimon sugar! The BEST Ive had! I ate my entired $7 crave box and the gordito on the side! I never usually do but the quality made you keep eating!“

“My most recent visit to this establishment was the most spectacular taco bell experience i have ever had, hands down. The 2 employees working at the time were wonderful and made my son and I feel very welcome inside. On top of that the food prepared so well I wanted to go to an ATM and bring them back a tip. It truly was a delightful lunch.“

“Traveled from Fort Wayne - ate about
2:30. This was by far the best Taco Bell I have had.
Everything was extremely full and fresh and warm.
Surfaces and floor were clean. Super quick with the food.
10/10 please keep making food that yummy.“

“I just ordered a thing of the new chicken nachos fries. And I will say who ever made them has made my day. I honestly regret not taking a picture they were some of the most beautiful nachos I've ever laid eyes on from this taco bell and they were just as delicious. I can tell this staff member put care into my food and I can taste it!
Wonderful experience this morning.“

“VERY CLEAN STORE EVERYONE HERE HAS BEEN VERY FRIENDLY EVERY TIME I'VE CAME INTO EAT
TODAY I WAS A LITTLE OVERWHELMED WITH THE ISSUES ALL OF US HAVE TO DEAL WITH
I WANT TO THANK GOD FOR EVERY INDIVIDUAL HERE THAT AS THEY HAVE BEEN WORKING DILIGENTLY EVERY TIME IVE BEEN HERE
NOT ONCE HAVE I SEEN SOMEONE COME BACK UP BECAUSE A ORDER WRONG
& I REMEMBER THE DAYS WHEN JUST ABOUT ANY WHERE SOMEONE WENT THE FOOD MY NOT BE RIGHT & TOOK FOREVER
IT MAY SEEM UNIMPORTANT TO SOME TO MENTION
YET I DO APPRECIATE THE WAY PEOPLE REALLY DO DESIRE TO DO WHAT THEY FO WELL
I WORKED AT TACO BELL AT SOUTH PORT COUPLE YEARS AGO & I HAD A HAD TIME KEEPING UP
THANK YOU FAM4LEADING A A PATH FOR SOMEONE WHO KNOWS TIME AT ANY JOB REQUIRES TIME SUBTRACTED FROM ANY PLACE YOU COULD BE !“

“Foods always good, the wait isn't usually terrible! Now I do usually go inside and it seems like the drive thru doesn't necessarily hold priority to the inside customers but does seem to slow down the inside orders considerably during a lunch rush simply due to the single food line setup of their kitchen. I would recommend it for sure but if being in and out is a must id recommend definitely hitting their drive thru!“

“Uhh, I thought outside the bun and ended up here. Unfortunately it’s not a good idea to eat two dozen pablano wrapped quesadillas and nacho fries in one sitting; yes that good. I guess what I’m saying is that if I HAD to eat fifty or a dozen burritos from somewhere it could be heeere! and that would be aok!“

“This Taco Bell location is in a not so great area yet it has excellent food great customer service and they are very fast. Your food will always be hot and it will come out in a timely manner. Be sure if you're a fan of Taco Bell to try this location.“

“People may have bad experiences here and there however we just got the wrong order a bit ago, took it back and they made it up for us TEN FOLD. Very much appreciated and thank you to the E Washington crew for the compensation and kindness.“

“My friends and I were greeted by the coolest associate, Paris (like Hilton). PARIS, YOU ARE SO AWESOME. He is the epitome of pristine customer service and made sure we had the correct orders and everything we needed. We will be coming back just for this GOAT.“

“Even tho I came here around 4am, the food was still amazing and fresh, Malachi did a very good job and whoever else was in the back making the food, the food was great and the service was fast. Also thanks for giving me my sauces! So many freakin taco bells miss that and I hate it.“

“I've always had at least decent service here and sometimes even really good service. For example, when I stopped in on Monday August 26th at 11pm the person that took my order through the drive through made a point to join my order and sides together to get me a slightly better deal. That goes a long way. They were also accommodating and nice. For a late night Taco Bell experience, I haven't had a better one.“

“Exit food weather for staff great location

Parking: General parking free and convenientw

Kid-friendliness: My granddaughter and I eat there all the time and all of my grandchildren

Wheelchair accessibility: Is wheelchair accessible ramp to the front door and side door“

“Me and friend stop here on our way home from prom. We came inside and order our food, while we were in there a strange man came out of the bathroom and stood there staring at us. He eventually walked outside and waiting for us out there, he kept telling us to come to him. We waited for a few inside before we asked one of the employees to walk us out. This sweet young man (I didn’t catch his name) said he saw him and he would he walked us out and waited for us to get in our car and pull out of the parking lot before going back inside. Thank you to that employee because without him walking us out who knows what could have happened to us.“

“I went there and my food was amazing and had a light atmosphere but since I had my flashlight on because of how dark it was outside someone said that if I'm taking pictures of anyone without permission they'll get me arrested even though I wasn't taking any pictures“