Starbucks Coffee Company
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Customers' Favorites
Caramel Ribbon Crunch Frappuccino Blended Beverage
Cloud Macchiato and Birthday Cake Cake Pop
Iced Caramel Macchiato and Almond Croissant
Coffee Traveler - Veranda Blend
Everything Bagel
Double
Starbucks Reviews
217 ratings
Share your opinion about Starbucks Coffee Company
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I’ve been coming to the Starbucks on Mass Ave for years, and one of the things that keeps me coming back is the culture they’ve built. This location has long been a place where everyone feels welcome, and their support for the LGBTQ+ community isn’t just something you see during Pride Month; it’s part of the atmosphere year-round. It’s genuine, inclusive, and one of the many reasons this store stands out.
The customer service is consistently...read full review
I’ve been coming to the Starbucks on Mass Ave for years, and one of the things that keeps me coming back is the culture they’ve built. This location has long been a place where everyone feels welcome, and their support for the LGBTQ+ community isn’t just something you see during Pride Month; it’s part of the atmosphere year-round. It’s genuine, inclusive, and one of the many reasons this store stands out.
The customer service is consistently...read full review
I love the staff here and it’s usually a quick stop, even without a drive thru!
It's a great place to stop in grab a cup of coffee and the breakfast sandwich do you even have vegan options and their coffee is really good and staff is really nice and they do their best to help
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company is tucked away in a busy pedestrian area near downtown Indy, described as a hidden gem. The location is convenient but has a significant issue with paid city parking, which can result in tickets. Service is often fast, featuring a walk-up window, and the staff is frequently noted as friendly, kind, and respectful, sometimes going above and beyond to help. They have been known to make off-menu drinks during emergencies and add personal touches like writing "you rock!" with a smiley face on cups.
Reviews on the drinks and food are mixed. The food is reported as hot, delicious, and coming out super fast, and barista drink recommendations are often spot on and great. However, some drinks, like a strawberry açaí with light lemonade, can be poorly made, tasting like watered down lemonade and not meeting regular standards. Coffee is sometimes decent but a little watered down even when grabbed immediately. The setup for order pickup, especially during Pride, is considered cute. While many customers recommend the location and would drive past others to visit, some are upset by the drink inconsistency or the parking situation and state they will not be back.