Subway in Indianapolis

“I was nervous about a subway on this side of town, but I stumbled across. It, tucked away, hidden in the nook of a seeming to be shut down strip mall area — happily to find a pristine kitchen, with fresh meats and cheeses in what seem to be freshly cleaned and rotated metal tins . The staff is very nice professional, and seems to care about the customers very quick service and was happy to suggest things and update us on pricing. I ate my sandwich and it was fantastic. Definitely one of the better subways I’ve been to and I’ve been to a lot of subways in many states. Will 100% go back and be happy to see the staff there again. He labeled our sandwich that I was going to have for lunch tomorrow with a marker that says tomorrow and packed my sandwich that I was going to eat today separately - without me even asking, he simply just remembered our conversation. Love.“

“I don’t normally leave reviews like this, but the incredible staff at this Subway absolutely deserve it. The ladies who work here are hands-down some of the kindest, most thoughtful people I’ve ever met.

I had called earlier just to ask if they had the Happy Gilmore cup from the special promotion. That’s it—just a quick check. When I showed up later to see what cups they had, they had actually saved the exact one I was hoping for. I never even told them which character I wanted—but somehow, they just knew. That small act of thoughtfulness genuinely meant the world to me.

It’s rare to be treated with that kind of care and attention anywhere, let alone at a fast-food spot. I was truly touched. I can honestly say I’ll never go to another Subway again. This is the one. Loyal for life.

Thank you again to the amazing women working there. You made my day in a way you probably didn’t even realize.“

“⭐️⭐️⭐️⭐️⭐️
One of the cleanest and freshest Subways I’ve ever been to. Everything tasted super fresh, and the whole place was spotless—from the counter to the seating area. The staff was incredibly friendly and welcoming, which made the experience even better. You can really tell they take pride in their store. Definitely coming back!“

“This Subway fixed me a fresh and delicious 12" sandwich with a friendly smile so I rate it highly. However it is located in a gas station so I can't say that the atmosphere was great. It had a pay phone in the parking lot...a cool blast from the past.“

“I placed my order online and it charged but it the order didn’t actually go through (I had called) and I ended up placing it on DoorDash and the worker , emma, was super sweet on the phone both times and ended up putting some cookies in my DoorDash order ❣️❣️❣️“

“Great food, great service. Made an order on the app to take advantage of a deal and points. The gentleman there made our food before taking care of people that came in after the order was placed and that was a very welcome change from other Subways I've been to where orders from the app are pushed to the side and handled later.“

“We usually go to this location. I am very happy with them. The food is usually fresh. I have to say that when we order online, there is almost always errors. If we stand right there, no problems.
Clean dining area and bathrooms! :)“

“I go into my office 1 or 2 times a week and treat myself to a BLT on flatbread. Deanna is always there each morning with a smile on her face. She makes sure my breakfast is made the way I like it. Thanks Deanna for starting my mornings our on the right note!!!“

“I was here for a convention, and this place was fantastic. Reasonable prices and amazing service. There were a large amount of workers on the line keeping things moving. A diamond in the rough with all the othwr overcosted options available to those not willing to look around a little bit.

Dietary restrictions: The workers made everything with my restiections in mind. I am allergic to certain things and they took this into mind while handling my food. Top notch service.“

“It's a good and clean place. Keeps up to the name of the franchise, well maintained. The Indian guy making my sub was very upbeat and kept things lively. The only reason I gave one less star is that access to this place was not so easy.“

“If you didn’t get 5 star service, you didnt get helped by the two guys that helped me 15 min before closing on 5/20/25. Without a doubt the best service I’ve ever had from a “fast food” type place. Absolutely astounding to both of them to also all give ZERO inclination of issues with me coming in so close to closing. Also, the blond haired guy, the 3 cookies I asked for the softest ones, great picks - all three were excellent after my Elite Chicken Bacon foot long!“

“Always excellent and friendly service here. My mobile orders are ready fast and prepared well. Just the right amount of toppings to be satisfied on the sandwiches. Cookies are always fresh too! The parking lot could use new paint stripes to make it easier to park.“

“Came in with my wife and two dogs. Instead of giving me a hard time about having a dog the employee (Nikki) was delighted to see my puppy! She had a smile on her face the whole time, even when I decided to change my sandwich mid-order. Again the employee even gave my wife a simple of each of the types of chicken because she had never tried the sweet onion chicken teriyaki or the barbecue chicken. On top of that she gave me a few pieces of chicken to give to my puppy and my other dog. The entire experience was pleasant and I cracked a bad joke about the other employee (Patty) and said that when I asked her to put some pickles on my sandwich she refused. Obviously it was a joke but I don't think she took it as such. But she was still very polite. I give it a 5 out of 5 and as long as Nikki and Patty are working there I would definitely recommend!“

“This particular Subway restaurant or
Franchise limits the amount of meat that they put on your sandwich. It's not full or thick.
They're very skimpy on the amount of food that they put on your sandwich that you're trying to create.“

“The young lady working right now is in here solo and doing her thing. She said her coworker called off and she got left high and dry but she is moving and grooving like nobody's business. She handled door dash and counter orders with ease. She definitely deserves a raise and employees that will show up daily to help her.“

“The staff was very friendly and greeted me upon walking in as well as preparing my food the exact way I wanted which many other subways don’t have time or even try, but best experience I’ve had in a long time at any subway, and was very surprised by the cleanliness of the overall store. The workers tonight definitely deserve a raise in my opinion but do whatever you will with that knowledge.

Parking: Not bad at this time of the day“

“I came in today after a couple of months and was happy to see new faces. I was told the place is under new management. The place was cleaner and the food was fresher and very yum. Customer service was on point. Will start coming here more often.“

“Subway is a good restaurant. The one on East Washington location are so friendly, and clean. They make you feel at home. That's a nice perk, especially for travelers, & visitors. I had a nice experience. Kid Friendly+ Persona with Disabilities ♿“

“I recently visited Subway and had a great experience! The staff were super friendly and patient while I chose my toppings, and everything was very clean and organized. The veggies were fresh and crisp, the bread was warm and soft, and they made my sandwich exactly how I wanted.

I also love that they offer so many healthy options and let you customize everything. It’s a perfect quick lunch or dinner spot if you want something tasty without feeling heavy.

Highly recommend this location — great service and great food every time“

“This Subway is kind of tucked back more than other Subways, but their food is just as fresh!

It's not apart of a strip mall or any other store, which makes it stand apart for sure. Windows encircle nearly the whole lobby which is always completely clean. The employees are always very welcoming and greet with smiles.

Bathrooms are always stocked and kept clean. Oh, forgot to mention, they also have a drive thru!“

“**Excellent Experience at Subway – Highly Recommend!**

I had an absolutely wonderful experience at this Subway location and felt compelled to share my feedback. From the moment we walked in, everything was perfect.

First and foremost, the **veggie patty** was outstanding. It was fresh, flavorful, and cooked to perfection. Every bite was delicious, and it really stood out as one of the best veggie patties I’ve had in a while.

The **service** was top-notch. The Indian female employee who prepared my sub was incredibly friendly and welcoming. She not only greeted us with a smile but also took the time to **customize the sandwich** exactly as we wanted. I had a few specific requests regarding the amount of veggies and sauce, and she accommodated them all with care and precision. It was clear she takes pride in her work and is dedicated to ensuring each customer gets exactly what they ask for.

Speaking of the veggies, the **quantity and variety** were perfect. The sandwich was generously filled with fresh ingredients, from crisp lettuce to juicy tomatoes, and all the other toppings were packed in just the right proportions. The **sauce** was also spot-on—balanced perfectly to complement the flavors without overpowering the sub. Everything was a great combination that made for a satisfying, well-rounded meal.

Overall, this was a fantastic experience. The staff was friendly, the sub was made exactly to my liking, and the quality of the food was exceptional. I would highly recommend this Subway location to anyone looking for a great meal with excellent service. Thank you to the team for making it such a pleasant visit—I'll definitely be back!“

“On the good - 3 footlongs for under $20 is a great deal (with coupon). This store piled on my selected veggies and didn't skimp on the mayo.This store looked rougher than most. Their exterior sign was not lit while they were open at 6:15 on a Saturday night.Subway asks for a tip on both the app and in store on the payment processor. While I appreciate the service the push and amount options for tipping are too aggressive in the Subway system. If you can't pay employees enough that they need tips then pay them more and raise prices.I personally take exception with Subway and some other chains calling their staff "Sandwich Artists". Subway dicates what they make and the entire process. Calling them artists is an insult to under paid staff and actual artists.“

“I have never had a problem with anything about this location expect they need people that love to come to work and love what they do until they come home i would love to work for them but for whatever reason they told me they are full staffed and they need help very bad but its ok i guess they dont care about people who are reliable and ready to work lol its ok but i will always be a loyal customer“

“The cleanliness of the restaurant is decent and the staff is good at creating a welcoming environment, Subway provides a top-notch dining experience that keeps me coming back for more.

Dietary restrictions: I loved all of the beverage choices that they had to offer. Keep it up Roark Capital.“

“Very nice place. Me and my husband stopped sandwiches after a long day at work. They were very friendly and social. All the produce looks very fresh. They made sure to make our order exactly like we wanted. Cookies were warm and fresh! Can’t wait to visit again :) by far the best subway we have ever experienced!!!“

“Nice friendly people great service and food and of course the atmosphere is friendly

Vegetarian options: It's a sandwich shop but there are vegetarian options available

Dietary restrictions: As long as you know your restrictions all the information is available

Parking: Easy parking

Kid-friendliness: Definitely healthy and kind friendly

Wheelchair accessibility: Wheelchair accessible“

“Subway sets the standard for outstanding service and attention to detail. I always appreciate how the staff take the time to customize my order precisely how I want it. With fresh ingredients and friendly faces, Subway consistently exceeds my expectations.“

“Stopped by this subway while we were in Indianapolis before an event at Lucas Oil. The prices were the same as we paid in KY and UT. The service was fast and efficient. The sub was made correctly and I used a coupon here and there was no problems transacting it. I distinctly recall this subway seemed clean to me, which was amazing since it was 7pm and a steady flow of customers was coming and going. I sense that this location has employees that work hard and do their best.“

“I really love and appreciate every customer that walks through that door, I greet them and serve them as if they were apart of my family ! I make every sandwich as I I were making a sandwich for My God !I dont know how to give my worst so I give it 110% all the time ?ms Mona Gomez employee“

“On 7/12/2025 I was headed from Indianapolis to Nobelsville to see Dave Matthews Band in concert with family. I stopped at this Subway to order 8 sandwiches. The young woman who was working (0609) was an expert. Two other people were getting sandwiches also for the concert. A local woman came in on her dinner break. She gave rave reviews in this Subway and the crew. The young woman made all my sandwiches quickly and was better at remembering the order and individual request than I was. I was blown away at how quick she helped me out. If I lived there I would frequent this location and be a loyal customer. Subway and especially this location is privileged to have such a great employee. The owner of the location walked in while I was there. I complimented her and he acknowledged she’s great.“

“Enjoyed the sandwich I feel Subway is making improvements with better selection of sandwiches and the quantity is more acceptable for the money your spending keep it going I typically stop there for lunch 2 or 3 times a month You're getting my attention “

“The gentleman at this location are so NICE!!!! I came in looking to get a TikTok pizza and before I could even say what I wanted he knew what I was talking about!

The pizza was delicious, clean and customer service was impeccable. I’m SO glad I live close to this location, they’ll always get my money! :)“

“Very courteous. I was ordering for my teen and her bestie while they were at work... so I was clueless on what an Italian was. The worker was patient, kind, and understanding. She did not ask what size I wanted. I assumed she knew the sandwiches were not footloose. Wrong... she made two footloose. I let her know. She made no fuss of the error and had no visible frustration with it. GOLD STAR!“

“I went and got lunch for myself & a coworker, so two bags, separate tickets, as I was lowering my into my coupe, I dropped something, looked at what fell & saw the receipt fluttering into my floorboard, ok no biggie. As I pull away, I hear a pop & look back to see that someone had put trash under my car and I ran slick over it. So I grab the food when I get to work, hand off my coworker's to the realization that I only grabbed one bag from the car, strolled back outside to no avail, I was ;!in fact the one that dropped trash under my car.“

“I often take a route home from work that allows me to stop at the Subway in Cold Spring, MN. The staff try's to move things along so even a bit of a line doesn't really take a lot of extra time. Good bread, fresh tasting produce items, & the staff seems friendly.“

“I enjoyed my visit to the place. The food quality and taste were as good as one would expect from Subway. The staff was kind and welcoming, and the location itself was decently beautiful for enjoying a meal. However, there were a couple of drawbacks. Firstly, the place was small, which meant that sitting for a prolonged period of time might not be feasible. Additionally, there was no free parking available in the vicinity.“

“The young guy, tall, curly hair is really the STAR player!!! He works well under pressure, never breaking stride to thank the customer or apologize for their wait. Thank you young man. Your hard qork and dedication doesn't unnoticed. 😘“

“I've been to a lot of subways around the states. This is the 1st subway with the entire food covered. When I say covered, I mean the whole section covered. They do have microphones you can talk on to better be heard. It makes me wonder if there was a problem with customers wanting to jump the counter. I have no idea what I do know is that despite the plastic cover, the food was just as delicious as all the subways I've been to. Payment is a little complicated but not that bad. There is an ice cream to the left when you enter.“

“Very quick and friendly staff

Vegetarian options: Plenty of veggies

Dietary restrictions: Very accessible

Parking: Big lot

Kid-friendliness: Kids menu available

Wheelchair accessibility: Big entrances“

“I order online almost daily from subway at multiple locations. This is the only subway to take note of the fact there are limited drink/chip options, and take the time to add their other options to the app. As simple as it is to just grab something different that what was selected in their app, the kind gesture of updating their app, makes things so much simpler (on both our ends im sure).. but this just completely floored me and I'm super grateful!“

“This location is actually inside of St. Vincent's Hospital, although you can access it from the outside of the building, as well. There was a good amount of seating available, the line was efficient, the employees were friendly, and the place was extremely clean. I felt very comfortable being there and will return the next time I am at the hospital.“

“I really enjoy subway and the ladies are awesome always smiling and very nice and caring one day I had just gotten released from the hospital and my arm started bleeding very bad from where my IV was and these ladies jumped into action like they worked for the fire department stopping the bleeding thank you ladies very much.“

“Best Subway in Indianapolis, hands down. They don’t skimp on veggies, nor give you a bad vibe when you order more veggies on your veggie delite.

Super polite owners and employees - I have a closer location but I rather drive a bit to visit this one in Fountain Square.

In this day and age in which fast food workers treat you with disdain and contempt, this Subway makes you want to live a nice tip.

Recommended!“

“Great food. Very unfriendly. Yeah they took my order and made an epic vegetarian footlong sub but man the reception was chilly. But the sandwich she made was epic, as you can see!
I will continue to dine in to soften her up, with me anyway. Just look at the photo!“

“I go here for lunch often. Have never had any issues or complaints with my food. Employees are friendly and keep line moving fast. The only thing I dislike about this location is there is not a public restroom close by without having to ask for a key to use the tower restroom.“

“This particular Subway sucked so bad! I would not recommend anyone eat from here ever. They are rude, do not ask the norm when making your sandwich and the are out of most everything which tells me that they don't know how to order their inventory for the month. Just bad ok!!“

“I mean, it's a Subway. They make sandwiches.This location has quick and friendly service.

I don't agree with this whole tip culture of asking for a tip on checkout, and the couple other questions it asks.

If you were serving me, at like a sit down restaurant, then I tip my server. But you don't need a tip for making a sandwich.“