Sugar Factory - Indianapolis
$$$$ • Burgers, American
Hours:
49 W Maryland St, Indianapolis
(463) 217-0383
Customers' Favorites
Recent Reviews
Only giving 5 stars because of our server Lena. Outstanding service explained everything to me and my husband. But the food was not very good. Stir fry tasted as they poured a cup of salt in it. Mashed potatoes are definitely instant. Was out of several items. Poured wrong dressing on my salad. Vinaigrette and balsamic aren't the same. Pasta dry as it tasted like it sat under heat lamp all day. French fries are just awful! Really need to work on the food. Our waffle banana split was outstanding but took over 45 mins to get. Server was the best part of our visit. Will give another try once they have been opened longer
We had an excellent server named Bri! She explained everything well and was very attentive. Had a great smile and friendly personality. Our food was very tasty and ample portions. My grandkids loved the milkshakes!
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 10PM |
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We had a stack of the rainbow pancakes. But was not happy we didn’t get a duck. We ordered 3 omelets as well. They were very small for the price and the potatoes served with them were cold and soaked in oil. The pancakes were tough and tasted old. The specialty mimosas were delicious! And we had the fondue but no candle and was served with wooden sticks. The red velvet cake tasted stale. Our server Lena was very nice and helpful as she could be. Not sure if I’d come back for food but maybe just a milkshake.