Dunkin'
TEMPORARILY CLOSED$ •
About Dunkin' Donuts
Dunkin' Donuts Reviews
We visit this establishment approximately once a week due to our children. While we have encountered a few less-than-satisfactory experiences, the manager has consistently resolved these situations to our satisfaction. It is evident that their primary focus is on the drive-thru service, which is quite understandable. However, this can occasionally lead to longer wait times at the front counter. The quality of service can vary depending on the individual staff member, but the majority...read full review
I usually never complain but I ordered DoorDash and the matcha drink I got is straight milk. I don’t expect perfection and I worked in food service so I get it but this is bad
Ordered 10 glazed munchkins , i got 4 and other stuff i dont eat
Dunkin' is a restaurant known for its friendly and helpful staff, both in-store and in the drive-thru. The interior is always clean, and they have improved their service speed significantly. The drink ordering process, including mobile orders, has been streamlined for efficiency. The morning crew has received praise for their high energy and friendliness, making customers feel welcome. Overall, Dunkin' in Lowell has made improvements and strives to provide a pleasant experience for its customers, with knowledgeable staff ready to assist and satisfy every visit.