Customers` Favorites
Customers` Favorites
“so unfortunately when i attended they messed up my order the first time after i had gotten home. i went back to the location and talked to a nice guy and he took the messed up food and after a few minutes game me my correct order plus an extra burger!! the customer service was amazing and they were very apologetic after i told them about the mess up. thank you to the friendly staff that dealt with the mess up! ps i demolished the burger! amazing food.“
Customers` Favorites
“Each time I go to Chicago or nearby I’m seeking out Portillo’s. Italian Beef or Polish sausage.“
Customers` Favorites
“Anthony was an amazing server! He was very attentive throughout our visit and kept us smiling with his fun sense of humor. I mentioned that I was the only one at the table who liked pickles, and he made sure my burger was loaded with them—such a thoughtful touch! He brought great energy to the table and made our breakfast experience so enjoyable. Highly recommend asking for Anthony if you visit!“
Customers` Favorites
“Go here often afterwork- overnight thru the drive thru as I did this morning. They're always more than courteous/respectful as if you're in a 5 star, sit down restaurant. Food is hot & fresh. AI taking orders is still a work in progress, but when it messes up, you get a live person pretty quickly to finish order. Best White castle overall I've ever been to.“
Customers` Favorites
“On this day that my family and I went, everything was great except one thing. It was extremely warm inside! Maybe I should say hot in there. The whole restaurant was super warm! It felt like a sauna! It was very uncomfortable to eat in there. Other customers mentioned it to the employees also. I know it's a bit cold outside but it almost made me want to go eat outside in the car.. we had to hurry up and eat to leave lol“
Customers` Favorites
“Cayli- is by far one of the most pleasant people I have run across in society. She also goes above and beyond to be helpful when needed. It is nice to see her greet with a smile with the brief interaction we have from time to time. Thank you!“
Customers` Favorites
“My son likes ice-cream. Oreo Blizzard is his personal fav. Strawberry cheese cake is my favorite.“
Customers` Favorites
“Clean and good customer service. The food was good and service was fast. Nice place.“
Customers` Favorites
“Tge handicap table was so awesome for the kids . it had dots that the whole table would light an change colors . was amazing an kept us all calm an happy during this visit :) im from Alabama visiting an would DEFINITELY go back :)“
Customers` Favorites
“Excellent location. I am unsure of the names, but owners (I assume?) strive to provide great service. It isn’t easy to please everyone coming to their location. However, they have a great work ethic & always have!!!“
Customers` Favorites
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“Service was great , good food and fast :)“