“This one was so close to tying portage rd in south bend for first place it’s just not as friendly as used to be the newer shift leads especially at night don’t take concerns( which are rare) or compliments seriously also this is the only location where for some odd reason if you get a southwest veggie wrap instead of quietly saying it to the grill cooks or finding someway to put it on the screen they yell it out and it echoes to the restaurant I am mostly okay With it since I am a vegetarian but others who might be trying to eat healthier for the first time might not like it being shouted out but like I said this one is mostly friendly I am just glad they still kept the kids playground keeps them there and busy so adults can enjoy there meal in peace“
“Service couldn't be more caring and pleasant. The food is glorious. I have eaten at 2 different South Bend locations and both were amazing. I dream of your food!!!!You could teach Dairy Queen in Niles, Michigan something about service and food prep!!!! Just sayin“
“I have been getting the new Hot & Spicy Wings deal and been getting the combo each time. The fries were fresh and great each time. And the Wings were on POINT! Will definitely be going back and the service quick, friendly, and efficient!“
“I love KFC, however I think their prices are a bit high. I don't like doing carryout on hot food. Even though they had close their dining room the young lady left me stay after ordering inside and eat when I asked about it. Many people criticize how young people don't have a good work ethic or attitude, this young lady disproved that assumption, that I don't share.“
“This place is delicious. I got the 1 tender / 1 slider. Mild flavor. The flavor on the chicken is delicious. It's not too hot & it's packed with flavor. If you want heat I'd order at least medium. The slider is delicious between the chicken, bread, pickles, etc. You can even add honey if you want to enhance the flavor even more. The fries are so well seasoned and also super tasty. My 2 year old loved them and practically ate all of my fries. The service was great too. There was only one guy working, and they were slammed, BUT he kept composure and helped everyone nicely. It's definitely a popular place on the weekend during lunchtime, so be prepared to have to wait a little if you're going. The shakes are also yummy. But they're like any other place getting one. They pair great with the meal though.“
“Too fast. The girl outside in the drive through lane was trying to take out order before we even got to the menu board to see what was offered. She was also talking too fast and it was hard to understand her at times. Food great as per usual.“
“Yummy nuggets, spicy deluxe sandwich, fries, relatively short wait times given their amount of orders during rush hours, and the Southwest salad (preferably with nuggets) that not a lot of people get is actually filling & healthy & tasty! A true hidden gem. I won’t really recommend the milkshake tho too creamy and sweet. Also the pickup process could be a bit more organized.“
“The manager that was on duty on April 11th 2024 at the kfc on western was soooo nice. I haven’t ran into no manager that has good customer service skills. She was so respectful and nice. I appreciate her professionalism. Also food was sooo good I haven’t had KFC since last year but I definitely will be a regular customer.“
“I don't know but Everytime I go to Chick-fil-AI have very little idea what's going on crazy parking lot with winding order lines then you make it up to the menu area and some worker rushes up with a tablet in hand and looks at ya.So much pressure. But the chicken sandwich is good.“
“Very good atmosphere and service for the sheer amount of people they get in and out of here. The chicken wasn't quite what I expected though; it tasted kind of plain to me. Never had Raising Cane's, maybe that's the way it's supposed to be? Either way, a good experience.“