KFC in New Albany

“My family hadn’t eaten at KFC in years, but we decided to roll the dice and give it another shot. Let me tell you… this place brought us straight back to the glory days when KFC was king and the buffet trays were a thing of legend. 🍗

This location absolutely delivered the goods.

Manager John ran the show like a seasoned fried-chicken maestro. The menu has changed a lot since our last visit, but John gave us spot-on recommendations that made ordering easy and actually fun.

Then there’s Adryan, the cook and clearly the wizard behind the fryer. Our food came out fresh, hot, and crispy—the kind of chicken that makes you pause mid-bite and just nod in approval.

And shoutout to Arie at the front counter! Super friendly, super helpful, and made us feel genuinely welcome from the moment we walked in.

On top of that, the whole place was clean and well kept, which always makes the experience even better.

Long story short:
We came in hoping for decent chicken… and left feeling like we’d taken a time machine back to peak KFC.

⭐ Highly recommend stopping by. If this is the standard here, we definitely won’t be waiting another few years to come back! 🍗😄“

“We went through the drive-thru, and the customer service was exceptional. I believe the employee who took our order was named Matrell, and another gentleman brought out our food. Both were incredibly kind, friendly, and hospitable. The food was great as usual (my kids love KFC!).

I actually called the manager afterward just to let her know how much I appreciated the excellent customer service. She shared that they've been making a lot of positive changes, and she was so glad to hear the feedback.

So, if you've been disappointed with their service in the past, I'd encourage you to give them another try. Based on my experience today, they're doing a fantastic job!“