Steakhouses in Shelbyville

“Just took my family here for the first time, ordered 2 16 oz. New York Strip, a 12 oz Strip, and a 6oz. sirloin for my 2 year old. after 40 minutes the food came, which isn't really the issue since they were busy. The only steak that was edible was my sons 6 oz. sirloin. All 3 of the stripes didn't even seem like strip cut of steak since there was no fat strip and the entire center of all 3 was full of fat and gristle and we're inedible. I showed the waitress our 3 plates of chewed up and spit out steak and explained what happened, and she brings the bill with 55 dollars removed. I tipped her 20 dollars as I'm not cheap and wasn't looking for free food, but still ended up paying $80 for 3 inedible steaks and some sides. Was also charged twice for a Dr. Pepper refill that was never ordered. Paid it anyways to just get rid of the experience. Really ugly customer service from management. Will definitely never be coming back. I'm sure not everything on the menu is trash, but if you're looking for a decent steak house to feed your family, I would definitely suggest avoiding this place. Texas Roadhouse wannabes that completely missed the mark.“

“Jack Binion's is always perfect!! The food is consistently delicious! The service is always perfect!!! A manager always stops by to see how things are going!! We love this place!! Kim is a wonderful server! Heather is doing a great job as manager and luckily we still get to occasionally see Natalie coming through! Keep up the good work!! And I don't know how to spell his name but Jorge even knows exactly how much butter to bring us with our rolls!!! It's just a wonderful place to visit!!“