“my 2 little boys got a free coupon from locks of fun for a free pretzel stick, put my kids in the car with their grandma, and i ran in to get their free pretzels, which I've done before and also my mother and was denied service because children weren't present. Nowhere on the coupon does it say the children have to be present. Says "one coupon per person" and I couldn't even get the one, i was going to purchase more items as well. Both of my sons are autistic and do not like to go into new places, it was very cold today and they wanted to get into the car. I will not be going back, the two girls were very rude and it was uninviting. my boys always look forward to their pretzels after their haircuts.“
“Pretzels are great, the workers are super sweet, other than that one shorter hispanic with the ben 10 watch, he smells on occasion. They deal with poopy customers very often and handle it well. THEY DONT DESERVE THIS TREATMENT!Kid-friendliness: Just dont interact with camaro man.Wheelchair accessibility: Roll in peace.“
“I love bens pretzels especially the pretzel dog. Stopped today while my wife and I were doing some shopping. The girl at the counter was extremely rude and short with the lady in front of me that asked a couple questions and then was extremely rude to me when I ordered so I told her never mind and left.As a business owner I'm not going to leave a 1 star rating over one bad experience but someone needs to know how she's treating customers“