Panera Bread

Name: Panera Bread
Address: 328 E State St Suite H, West Lafayette, Indiana, 47906, US
Telephone: (765) 746-2400
Price range: $
Rating: 2.7

$ • Cafe, Salad, Soup

Hours:
328 E State St Suite H, West Lafayette
(765) 746-2400

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About Panera Bread

Panera Bread is a relatively new location with ample seating and parking. The service is prompt and accurate, though the restaurant can get busy due to its proximity to the interstate. The self-ordering kiosks are a convenient option for customers. The manager is described as professional and welcoming, always ensuring that customers receive what they need. The coffee is a customer favorite, and the bagels are always fresh.

While the staff is friendly and busy, there are some areas that need improvement, such as the cleanliness of the tables and the presence of flies. Some customers feel that the quality has declined slightly compared to previous standards. The food is generally great, and there is something for everyone in the family. Portions may seem small for the price, but the food is consistently tasty and reasonably priced. The restaurant is undergoing a rebrand, which has made the atmosphere less niche and elegant, shifting toward a more unrefined and broad style.

Customers appreciate the staff's helpfulness, with one mentioning that Dwayne provided excellent service and advice on catering orders. Ashley also went above and beyond by providing plates and utensils when a mobile app issue occurred. Regular visitors enjoy the friendly drive-through staff, especially noting the helpfulness of John. Overall, Panera Bread remains a reliable choice for fresh bread and good food, although the experience can vary depending on the visit.