Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
212 W Central Ave, Andover
(316) 733-5033
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
I paid and ordered two gift certificates. They were never sent to me when I contested the charge. It went for a couple months and they got their money, but I never got the gift certificates.
Dairy Queen in Kilgore Texas sucks. they never answered the phone. and the last time I went there, I ordered a belt buster combo, and I got a piece of meat with cheese on dry bread and floppy french fries. i paid seventeen dollars for that got ripped off. Kilgore texas sucks!!
Usually I like Dairy Queen, however, today I do not. Around noon (no customers in the store), I ordered (to go) 2 Bacon Cheeseburgers, 2 fries, 2 ice cream cupcakes. It was not until I got home that I realized I was 1 Bacon Cheeseburger short. I am not happy! Not sure I will go back to this location even though it is the most convenient for me.
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
Dairy Queen Grill & Chill offers a mixed dining experience. The restaurant provides great food and ice cream, but the quality of service can be inconsistent. While some customers praise the exceptional service, others report poor customer service and unprofessional behavior from the staff, including a manager who was more concerned with taking breaks than attending to customers. The restaurant also failed to provide complete orders, leading to customer dissatisfaction. However, the restaurant maintains a clean and comfortable environment, with the exception of fixed seating that may pose challenges for larger individuals or those using wheelchairs. Overall, the reviews suggest that the Dairy Queen Grill & Chill can be a hit-or-miss experience, and customers should consider their options carefully before visiting.