Jimmy John's in Louisville

“We got into town late and wanted something fresher to eat than regular fast food. We ordered online a little after 9:30 pm. I always feel bad ordering so close to closing time. When we got there to pick it up it was 10-15 min before closing time. The staff was SO friendly and even thanked us for coming in! Food was good and crew even better!!“

“Very efficient use of time. Order in the app for easier and quicker service. This location if just like the others we have tried. The customer service was excellent. The food was ready when we arrived. This location is highly recommended! We will try the one on the other side of the convention center and report on it later.“

“Jimmy wasn't there, they said no one worked there by that name. John does work there but he was a no call no show so I'm not sure if he's legit ?But my turkey tom was on point. They made the sandwich so fast it gave me anxiety though.But for real, great quick sandwich spot ?“

“Went to this jimmy johns location after being at another one that was a Awful experience so I drove to this one and the guy who took my order and made my sandwich was really nice and made my sandwich how I wanted it in the first place says on My receipt his name was Kevin not sure if it is or not but if it was he was very nice and helpful I appreciate it!“

“Just stopped in tonight and had to take the time out to give credit where credit is due! Cam was so awesome and made our experience very fun relatable and personable. Shout out to the crew tonight for fast friendly service and great sandwiches!!“

“Absolutely love coming into this store! Staff was very friendly and polite! Store was clean and tidy! Had many clean tables to choose from. Floors were very clean!! Staff did not cross contaminate from money to food as I have seen done in Etown KY location. My trips to Louisville will consist of stopping at this location from now on! Jimmy John's will always be my all time favorite! 1/22/25“

“The food is always good from this location. Lunch time is always a little backed up because of the location but they are always working really hard to get everyone taken care of.

Parking: Lot is shared with a few other businesses. Hard to get in and out of“

“Dustin the new store manager is the man. Before the front door even shut, i was greeted and had my order taken. He was prompt, attentive, and quick to help get me my sub. I was on a time crunch, so expediency was important. I also noticed him coaching his colleagues as i went out the door. Next time I'm in the area, I'm going to this store“

“One of the employees was having a bad day and taking it out on the food. Slamming stuff cursing. All I could do is pray for the fella. The vibe in there was not comforting. If you hate your job then quit. There are other jobs. Negativity just like positivity goes a long way.“

“It's small, 3/4 of the store is work area and there is also a drive-thru located here which makes sense but as far as seating there's probably four tables at the most. I gave it four stars because the food was about on par with most of these locations, but with such a small store of the noise of the utensils and stuff banging around with so much you couldn't even talk to somebody sitting across the table from you.“

“The sandwich maker provided better service than the guy who took my order. Anyway, I wanted the Mediterranean wrap and I was informed it was for a limited time. I was so disappointed. I had to settle for a Turkey Tom wrap instead. Jimmy John’s please bring the Mediterranean wrap back, it was so good!“

“I went in and all the employees just standing around. They asked me 3 times if I was waiting on something ? they was having a blast but it was okay with me though I grabbed 5 free bags of chips and no one noticed nor said anything and now this is my favorite spot to come to. Btw every table had crumbs, but you can’t beat free “

“Always a great experience and food is always fresh.
Great employees.
It is the happening spot off Market Street.
I used to walk there from my job at the hospital for lunch.
It is close to all your major downtown activities.
Don't pass this place up! ?“

“Just wanna say that this place seems to have turned things around. The team they have working now are polite and seem to be really on point, despite delivery times still not being freaky fast, but I guess with all the new menu items, things may not ever be as fast as they used to. I still appreciate order accuracy and the fact that the staff seem to go the extra mile to these days to get it right and to be welcoming and kind. Thanks, y'all! I appreciate you.“

“I don't know who that black guy is with the dreds is... but he totally understands the assignment! He makes my #9 to the T! And I like my sub with ALL the bread, OKAY!. Don't know when they started scooping out the center of the loaf, yuck! Too much meat w/o it, but he's on point. Don't want nobody else making my subs but him from now on. I like the rest of the staff, but this one here'a makes my subs just the way I like them... extra mayo and extra extra peppers. And honestly, I don't know what compelled me to write this review, maybe it's the fact that every bite was sooo flavorful, and everything wasn't slammed and clumped up in the middle with light mayonnaise. Who wants a double meat, light mayo, and 5 peppers... I can make that at home. The peppers make the the subtle. Maybe that's just me. But dude NEVER fails! Kudos to the guy with the dreads on 4th & Cardinal... The sandwich you made for me today made me hummm! FRFR! ????“