Jimmy John's in Louisville

“Jimmy wasn't there, they said no one worked there by that name. John does work there but he was a no call no show so I'm not sure if he's legit ?But my turkey tom was on point. They made the sandwich so fast it gave me anxiety though.But for real, great quick sandwich spot ?“

“If I could rate my experience today with10 stars I would!! I wanna give a huge shout out to 2 really amazing employees today for going above and beyond to make sure I received my togo order. Olivia one of the managers and her sister Kaitlyn not only exceeded my expectations but went out of there way to make sure I was satisfied!! After uber was originally supposed to drop off my takeout order that never arrived, i called the store and Olivia made took amazing care of me. Im not the one to complain usually but dont mess with a pregnant lady and her food lol and a coincidence she was pregnant and completely understood where i was coming from. Thank you so much for everything!!!“

“We got into town late and wanted something fresher to eat than regular fast food. We ordered online a little after 9:30 pm. I always feel bad ordering so close to closing time. When we got there to pick it up it was 10-15 min before closing time. The staff was SO friendly and even thanked us for coming in! Food was good and crew even better!!“

“Food was fantastic, and the service was amazing. We dined in and had an order to go also. He had the to go sandwich ready when we were finished and gave us a separate bag for our leftovers. Best atmosphere we’ve experienced in a long time.“

“Very efficient use of time. Order in the app for easier and quicker service. This location if just like the others we have tried. The customer service was excellent. The food was ready when we arrived. This location is highly recommended! We will try the one on the other side of the convention center and report on it later.“

“I think my wife kept this JJ in profit during her pregnancy; their sandwiches always hit the spot. Shawn (sp?) and I had a friendly conversation tonight around 8pm after I noticed him prepping for the morning shifts' catering order. Great guy who cares about the customer and his team. This location has never disappointed. Keep it up!“

“Excellent food & service always. I have been a customer here for the last 10 years and pretty much ordered here every saturday I am in town - literally 1000's! I love the folks working there and they make me feel appreciated always. :-)“

“Absolutely love coming into this store! Staff was very friendly and polite! Store was clean and tidy! Had many clean tables to choose from. Floors were very clean!! Staff did not cross contaminate from money to food as I have seen done in Etown KY location. My trips to Louisville will consist of stopping at this location from now on! Jimmy John's will always be my all time favorite! 1/22/25“

“We've had great experiences with the staff here. My husband is immunocompromised from his fight with cancer. They always bring his sandwich out curbside and wait patiently as we put our mask on. Some fast food places get annoyed with us but their team members are always very kind to us about it.“

“Took my daughter for our first time to Jimmy Johns (anywhere). Staff were friendly, food was great! There was a mistake with the charge to my card. The manager immediately brought it to my attention and made it right! Absolutely awesome experience!“

“It's small, 3/4 of the store is work area and there is also a drive-thru located here which makes sense but as far as seating there's probably four tables at the most. I gave it four stars because the food was about on par with most of these locations, but with such a small store of the noise of the utensils and stuff banging around with so much you couldn't even talk to somebody sitting across the table from you.“

“I went in and all the employees just standing around. They asked me 3 times if I was waiting on something ? they was having a blast but it was okay with me though I grabbed 5 free bags of chips and no one noticed nor said anything and now this is my favorite spot to come to. Btw every table had crumbs, but you can’t beat free “

“This location is close to my work, so I order there quite often. My orders are always correct and fast, even with delivery during lunchtime. Employees have always been polite. However, it feels like an oven inside this restaurant. These employees desperately need their A/C fixed. Dining in is not a pleasant experience when it is so uncomfortably warm.“

“Restaurant was clean, food was perfectly made and very tasty, not to mention, Meka was wonderful!! I made ordering extremely difficult and she was extremely patient with me, answered all my questions, and got everything exactly how I wanted it. Amazing experience!!“

“I don't know who that black guy is with the dreds is... but he totally understands the assignment! He makes my #9 to the T! And I like my sub with ALL the bread, OKAY!. Don't know when they started scooping out the center of the loaf, yuck! Too much meat w/o it, but he's on point. Don't want nobody else making my subs but him from now on. I like the rest of the staff, but this one here'a makes my subs just the way I like them... extra mayo and extra extra peppers. And honestly, I don't know what compelled me to write this review, maybe it's the fact that every bite was sooo flavorful, and everything wasn't slammed and clumped up in the middle with light mayonnaise. Who wants a double meat, light mayo, and 5 peppers... I can make that at home. The peppers make the the subtle. Maybe that's just me. But dude NEVER fails! Kudos to the guy with the dreads on 4th & Cardinal... The sandwich you made for me today made me hummm! FRFR! ????“