Freddy's Frozen Custard & Steakburgers

Name: Freddy's Frozen Custard & Steakburgers
Address: 95 Meijer Dr, Florence, Kentucky, 41042, US
Telephone: (859) 534-1127
Price range: $
Rating: 2.6

$ • Fast Food, Burgers

Hours:
95 Meijer Dr, Florence
(859) 534-1127

Menu Order Online

About Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers has a mixed reputation, but recent improvements are making a difference. The staff, including Mike who is training new employees, work hard to ensure quick service with a smile. Some customers have experienced long wait times and cold food, while others have noted positive changes. Management has reached out to address issues, offering free meals to dissatisfied customers. Despite past disappointments, recent visits have shown significant improvements. A reviewer praised Alex, the new General Manager, for providing excellent customer service and leading a well-organized team. The food, including patty melts with fried onions on toasted rye bread, is described as very good and fresh, and the fries are highly talked about. The busy restaurant now operates smoothly, with efficient service and a welcoming atmosphere. Although the dining area needed a little attention, it was being tended to during visits. Overall, Freddy's seems to be on the path to regaining customer loyalty with its recent changes and improvements, and customers are pleased that there is now a location in Florence.