Steak 'n Shake
$ • Burgers, American
Hours:
7485 Foltz Dr, Florence
(859) 647-1100
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
This place peaked decades ago and has now settled for being a meme that serves trash. Courting MAGA means they know they’ll be out of business in 2-3 years and are milking it until then. Eat at your own risk.
Menu
Hours
| Monday | 9AM - 12AM |
| Tuesday | 9AM - 12AM |
| Wednesday | 9AM - 2AM |
| Thursday | 9AM - 2AM |
| Friday | 9AM - 2AM |
| Saturday | 9AM - 2AM |
| Sunday | 9AM - 12AM |
Steak 'n Shake continues to offer its delicious burgers, fries, and milkshakes with a new automated ordering system that requires customers to clean up after themselves. The menu is straightforward, making the order experience quick and informative with the screens. Despite some staff issues and drink machines that can be annoying, the food remains great. The Double combo and the burger with bacon, especially when paired with San Francisco sauce, are highlights, along with the highly recommended shoestring fries. Customers have shared that all of their meals come out hot and fresh, and the staff is friendly. This restaurant is noted for its cleanliness and the manager's dedication to customer satisfaction, often offering free drinks or fries while guests wait for their food. Many believe this location is the best Steak 'n Shake they have ever visited, making it worth a trip for anyone who hasn't tried their burgers yet.