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“Wheelchair accessibility: Actually. I am disabled & walk with a cane. We go to an in store location, in our Kroger. The Baristas ALL know our drinks by heart. We always order the exact same thing! I have been in a wheelchair due to leg surgery & they have taken care of me like family. I love my crew at the Starbucks inside Kroger Brighton Park, Frankfort, KY, 40601“
“My family and I ended up being threatened by a man in a Humvee while in line at Starbucks. For context, I have a four year-old and a six-year-old in the backseat of my car. Along with my wife.
The man kept aggressively revving up his vehicle and getting as close to my bumper as he could in an attempt to threaten me and then pulled over to my side and threatened me and said I was lucky that I had two babies in the car.
The team at Starbucks saw this and were incredibly apologetic and gave me a second to calm down before ordering and went out of their way to give my kiddos some cake pops. I won’t forget the kindness of these folks working today for understanding the situation and helping, my kiddos down.
I am incredibly grateful for this group of people and I really hope this review gets to the supervisor and franchise owner. You had an incredible team today.“
“I love this place!
The drive-thru staff are usually all very polite, but one in particular....Kailey is very special. She always makes my day a little brighter with her sunny disposition, kind words of inspiration and prompt service.
The barista's also do a wonderful job getting my matcha tea just right.
Thank you guys....Thank you Kailey❤️“