“I am a very regular customer. I walked inside because Drive thru was so busy. For 7 minutes I stood there. No hello. No ill be right with you. No nothing. No other inside customers. No mobile app orders being prepared..just drive thru. So I left. I went to Versailles Road Starbucks in Lexington on my way home. I called to complain and got a sorry and that there must have been a lot of customers inside and mobile app orders. I told her there were neither and received poor service“
“The Starbucks within this Kroger isn’t bad, it always gets our orders correct and also has friendly staff, outstanding customer service. For a corporate location, this particular establishment appears to be up-kept and well maintained, contrary to popular perception.“