“This is my favorite local Starbucks, hands down. I always grab a table here when I need a change of scenery to focus on work. The atmosphere is bright and clean—I love the marble tabletops!
The real star is the coffee. I ordered the Cold Brew, and it was perfectly smooth and strong. It hit the spot and gave me the energy boost I needed to power through my afternoon tasks on my laptop“
“I picked it up thinking I was mysterious and composed, but the cup sat there like a quiet reminder that I am one spilled sip away from being a walking cautionary tale. The French vanilla moves smooth, like someone who has watched me make enough questionable choices to stay silent out of mercy. The almond creamer keeps everything sugar free, which feels like the drink gently pointing out that discipline is something I talk about more than I practice. And the misto base tastes like accountability in liquid form.
Five stars because it is the only thing in my life that does not judge my personal avoidance of blondes. Not because blondes are bad, but because I make bad decisions around them. This drink does not distract me, derail me, or send me into a spiral. It just sits there, dark and dependable, like the one stable relationship I can actually maintain. And the misto wasn't $1000. So this might be a guilty pleasure but I don't have to consult my bankruptcy attorney over it.“
“I went to this Starbucks last week and had the sweetest barista helping me, I think her name was Gabrielle. She was so helpful with my drink choice and went out of her way to make sure I had a good experience. I am definitely coming back to this location!“
“I've only been living in the area for 6 months and have only ever came to this Starbucks. The staff has always been super friendly and helpful. The place is kept pretty cleaned constantly. The inside is usually slow as I love it since I do not like crowded study areas where doing work is unbearable. Drive through is usually busy. Inside is pretty big and homey vibes. Love it here!!! The staff is one of the reason I also only come here!!“
“Getting in to the Starbucks was NOT easy, but totally worth it! The drinks were spectacular! Service was quick and friendly and made our drinks so good!I'd definitely come back to this one (especially now that I know how to get into the parking lot... LOL)“
“Beverages and food are made with the highest quality, and the staff is amazing! I order the same few items regularly, and if I forget an ingredient they will remember and ask me if I would like it - basically, they know my orders better than I do! Very sweet people, and great tasting food & drinks!“
“The Starbucks @ The Fountains just made me the PERFECT matcha. It was “extra hot” and had only “1 honey” - just the way I ordered it! Sometimes something as simple as following directions can make magic. :) Thank you to whoever made my matcha. I hope your day is as great as you just made mine!“
“The worse starbucks in the city. Theo was horrible and incompetent on Thursday August 5th morning. Missed my pick up order and then argued that I should be in que as her missing it was not the problem. Sad, coz this is the closest starbucks but will not be going back again because of horrible and disrespectful customer service who refuse to see their own mistakes.“
“I LOVE LOVE LOVE the way the baristas make the matcha latte and pink drink here! I can actually taste the drink and it not be watered down by ice or milk. They’re also super sweet and seem to get along well with each other which is always a boost to my faith in humanity.“
“A small but complete Starbucks tucked away inside a Kroger store. It's a busy Kroger, so parking is not super easy. There aren't enough tables, so it is mainly a take out or drink while you shop operation. They can check out your groceries for you if you don't have many and are grabbing a coffee on the way out.“
“I got a strawberry lemonade refresher today and it was AMAZING and my barista, Bella, gave me great service. On top of that, the strawberries were amazing and I ordered extra ON THE SIDE to snack on. Allison I don’t know what your issue is but you seem like an awful person! God bless great Starbucks and great team tbh“
“My Goodness!! Excellent customer service. The bar was bad and the Wi-Fi was down. My gift card won’t go through. After several tries the guy at the window said I could just have the coffee. No charge! Such kindness!! This made my day. Thanks for your thoughtfulness. I am a customer for life!! Yep, it’s just coffee, but after getting my taxes done and dealing with a few health issues, this was huge! Keep taking great care of your customers!! It matters! 😁😁😁“
“I am a student here at UK so I'm frequently here at this Starbucks, my favorite thing about the Starbucks in the student center is the lounge area they have. There are lots of coffee tables and areas to sit inside and outside. I typically feel very relaxed when I'm there, as the vibe is very cozy, and calm. The staff are very nice and welcoming, however when it comes to the performance of the staff they tend to work a little slowly when making drinks/food. If you have never been to this location before I would recommend that if you're getting a drink or food to place an order beforehand as the wait can be awhile and they get extremely busy really fast. As I am a student, sometimes the wait makes me late to class. Also I think it's important to know that this location doesn’t accept FLEX dollars. But overall I'd recommend this Starbucks location 100% to students as it's convenient and close to the dorms, dining hall and classes.“
“Staying at a hotel nearby and needed my cold brew for the day. Layout of this Starbucks is interesting. Tall ceilings and odd shape to seating area make this Starbucks a unique location. Even the drive-thru is unique. Staff was friendly and made a great drink.“
“Consistently good to great customer service. Sylvia took great care of me today when the location was out of heavy cream so I couldn't get my usual cold foam.
Sylvia, this is the other pink-haired girl. The dairy-free cold foam was pretty decent! Slight after taste, but that's probably a placebo effect 😂 you've definitely got the attitude for customer service, and that made this exhausted, postpartum mom's day. Thanks for being goofy with me and problem-solving!“
“Huge shout out to Oz and Arten! (I think I got the second name wrong, but I can’t find the piece of paper I wrote their names on lol). They made THE BEST Caramel Ribbon Crunch I’ve EVER had! They understood the assignment! I’m thinking of taking the long way to work hoping they’re there again!! Haha But they were super nice and made my whole morning!“
“I rarely frequent big corporate coffee spots since I usually stick to local places, but HJ makes this location stand out. He treats customers with real care, remembers my name, and creates an atmosphere that I feel welcome and safe. It is rare to find someone who makes a busy franchise feel like a friendly local hangout.“
“One thing I always appreciate at Starbucks is the friendly hello you get. I don't order much good these days because it's just microwaved and usually average with the same old stuff or often sold out, which i guess is great, for them.
Drinks are often just fine, and consistently made the way you choose. That's important.
I appreciate their clean bathrooms.
Wish they were separate for male and female. Wait times are often too long for the amount of staff and not even a mass of customers. All in all a well-oiled-machine.
Vegetarian options: Quite a few options
Kid-friendliness: 100%
Pets outside too!“
“The Starbucks in the Gatton student center is one of my go to places for a drink or to just chill out and study. The atmosphere in this Starbucks is dramatically different depending on the time of day you are there. Morning rushes can be pretty busy, but later in the day it is usually chill. The staff at this Starbucks are awesome. They are hard working and haven't made any mistakes for me yet. They are also just good people. I’m always greeted with a smile in there. Another nice thing about this Starbucks is there are good places to sit. It is also mixed with the bookstore so there is lots to look at. The natural lighting from the windows helps the vibe and makes it even nicer to study in. The mix of the smell of coffee and people chattering creates an awesome environment to get work done. These are the many things that make this Starbucks awesome.“
“I work at David’s Bridal and have routinely been going to this Starbucks for 7 months. I am consistently impressed with the energy of the team. Emily M ALWAYS makes a perfectly balanced drink and is lightning speed every. single. time.*kachow* couldn’t recommend enough“
“The Starbucks inside the Willy T Library is one of my favorite spots on campus. Being that this is the largest Starbucks on a college campus, it is always busy no matter what time of day you go. Because of that, the wait times can get pretty long especially between 12-4 p.m. during peak hours of the day. As an avid Starbucks drinker, I still think it is worth it if you need a caffeine boost while studying or if you have time in between classes. The seating options are great and there are plenty of tables, couches, and comfy chairs that make it easy (or in my case harder) to get work done. It's super convenient for students since it's on Central Campus and it's the perfect place to meet up with friends or do some homework. Even though it does get crowded, I can see the employees are trying their best to keep up when the rush comes in to make all of their customers happy. Overall, I would definitely recommend this Starbucks to anyone looking for a comfortable spot to relax during the day.“
“This is by far the best Starbucks in Lexington KY. Service is great, fast and accurate. Staff is so lively and caring of the costumers. Especially, Emily does a great job interacting with costumers. Overall amazing experience every time I go there.“