“Never a bad experience here, recently had a very bubbly experience with Jordan. She's got a very infectious happiness. It seems like most of the staff there is pretty cool though. The drinks are always on point too.Parking: It's the typical very minimal parking of a Starbucks, but the shopping center next door offers a little moreWheelchair accessibility: Is definitely Starbucks Standard wheelchair accessible.“
“I drove thru about 1030 this morning, the line was long, but I wasn't going inside with 2 kids. I only ordered a drink order, which was not correct, and I don't go to Starbucks often so I felt like it was a waste of money. Did my Costco shopping and tried the drive thru about 1130 telling them about my wrong drink order. They were SO great! Didn't ask many questions and gave me the correct drink. I really appreciate the workers this morning! Thank you!“
“I drive past two other Starbucks on the way to work before I come to this one ! The service is quick for as busy as they stay , and I’ve never tan into any one rude ! The staff is so friendly and they always make a quick conversation . Really impressed with the great job they do !“
“This has been my go-to Starbucks location for a while because it has always seemed so well-run. The staff is always pleasant and they get my drink right. However, the last few times I've been there, they've given me the half and half for my coffee in a separate cup on the side instead of putting it IN the coffee. It's been different people so I'm thinking this is some kind of management directive. This is super awkward, and I end up with WAY more half and half than I need. This a.m. I was handed a full tall cup of h&h with my grande coffee. I have no idea why this is a thing, but please stop it.“
“Bella makes people feel so welcome here. I see her making other customers feel remembered and appreciated - she is a fantastic host and I imagine I am not the only one who looks forward to checking in with her as I get my morning coffee. Excellent vibe!“
“I was at Macy's today purchasing my wife's presale cosmetics and was delighted to be doing so with my favorite Starbucks in hand. Their store is conviniently located on the Nicholasville Rd. Entrance of Macy's. Frequently I get coupons when shopping at Macy's for a free cup of coffee, but today I needed a Caramel Frappuccino. The staff at this Starbucks knows how to get your order out fast and correct. This is important when you have shopping to do and need the caffeine to do it. Five stars for friendliness, efficiency, and location location location!“
“usually great but went the other night didn't know If you were open because of the weather. But we saw a lady in there making drinks. She saw us at the drive through but didn't say nothing or do anything. We waited about five minutes and left.“
“This is one of my favorite Starbucks. The service is always fast and friendly. The restrooms are very clean. They always have every menu item and never tell you they are out of anything. They are willing to make a specialty drink however you want it. I love the service and people here.Follow us for more great reviews ™“
“I just want to take the time to express my appreciation for this location and the baristas here! Shay ( I believe is his name) is the sweetest, and always makes my drinks to perfection. He is over here by himself a lot and still always remains so calm and patient, and I always receive my drinks quick! Great job“
“At least twice a week I'm there to grab a drink after seeing the Doctor and going to physical therapy. Anytime I've been which is generally around 10am it's been quiet and there has been no line . The girls that work there are more then friendly & the drinks have been good . It is what it is a Starbucks but there's a difference when you have someone who knows how to pull an espresso shot vs someone who doesn't . The Starbucks area is clean and stocked decently with their retail merchandise as well. You can grab a muffin/baked item/snack/sandwiches there as well . I'll be there again on Tuesday just because I treat myself after going to physical therapy .“
“This place is very nice. Their coffee is always great and their customer service is even better. They always pay extra close attention to the details that you want in your order. It can get a tad bit expensive, but I think the coffees are worth every penny. I've never experienced such joyful workers. Every time I go, these people are in such a good mood, and so willing to take your order. If I could give them 10 stars, I would!“
“This Starbucks is inside the Healthy Kentucky Research Building (HKRB, aka RB2). It is almost impossible to park anywhere near the building, though, because it is on the University of Kentucky campus and you need an expensive permit to park practically everywhere. The staff is nice and you can pay using your Starbucks app and get stars for your orders. However, you cannot mobile order in advance on the Starbucks app.“
“i went through the drive thru around 11:30 on 7/19 - the brsg oat shaken espresso was perfect!! we also got a pup cup and the girl working the window put little stickers on the cups and it was so cute! i always have a good experience at the summit starbucks :)“
“This is one of the busiest Starbucks I ever go to that is also always understaffed and consistently shorted by deliveries.Despite this, the staff take the time to learn your name and your orders and do what they can to make your experience incredible. They will recommend different drinks to try when they are out of supplies for other drinks and love to try new things.It is my absolute favorite store and I always leave with a smile and a delicious beverage.“
“It's a Starbucks in a Kroger. It has plenty of seats, near the restroom, windows, and an outdoor patio. I went to work on my laptop before a doctor's appointment across the street. I was able to work and sip on a delicious drink. My beverage was correct and I have no complaints.“
“This place has some really good stuff. I can't Bielefeld someone reviewed this place as three stars! The employee was nice, the food was good, and I would definitely come here again! The Double Chocolaty Chip Crème is super good! It has no coffee, so kids can eat it. You should definitely come! It inside of a Kroger, by the way!“
“Spotlessly clean Starbucks with plenty of attractive seating, excellent service, and of course my husband's favorite coffee. They had clean bathrooms and plenty of parking which make this a great Starbucks to visit when you're in the area.“
“I work at David’s Bridal and have routinely been going to this Starbucks for 7 months. I am consistently impressed with the energy of the team. Emily M ALWAYS makes a perfectly balanced drink and is lightning speed every. single. time.*kachow* couldn’t recommend enough“
“They were a MASSIVE help with a bad experience at another location.Even though a refund is most likely not in the picture, they remade everything and it looks and taste so much better! All WITHOUT the attitude from the City Center too!I didn’t catch the girl’s name that served me, but I want to thank her so much!! She is doing amazing!“
“Pulled up to a line of cars almost entirely wrapped around the parking lot. I put a mobile order in about 10 minutes before but I fully expected to have to wait considering the line. Walked in to find my order the way I wanted it with the staff trying their best.Also while I'm here, one time I put a mobile order in and went out to find that my car wouldn't start. I couldn't cancel in the app so I had to call and they let me come in the next day and they remade the order for free. They're super accommodating and they work hard, they just get slammed sometimes.“
“With how simple my drink is. This location makes it the best. You can tell they care a little more than all the other locations I’ve been to. Place has a great vibe to it and all the workers are the nicest I’ve seen in a Starbucks. Thanks guys keep it up! 10/10 for “