Starbucks
Coffee Shops
Hours:
131 W Reynolds Rd, Lexington
(859) 273-9403
Starbucks Reviews
We ordered drinks, the girl was holding the cup with her fingers inside, I asked for a new cup, I was told that she’s new to be patient with her , it happened twice after since the first one, really unprofessional, the “manager” was a complete imbecile. They need to revamp this store , manager needs to be fired, corporate needs to be aware, they are a joke over her. The manager needs to be replaced and put in charge of washing plastic cups, she’ll be a perfect fit.
There’s an angry little man here, Erina-Marie, who has an unfortunate habit of being snappy and giving customers unnecessary attitude. This man also likes to move slowly and takes his incompetence out on others. By the way, this is a habit I’ve observed when he has dealt with multiple other customers. Just because you have an identity crisis it doesn’t mean your customer service should be one too.
Ratings
Menu
Hours
| Monday | 8AM - 8PM |
| Tuesday | 8AM - 8PM |
| Wednesday | 8AM - 8PM |
| Thursday | 8AM - 8PM |
| Friday | 8AM - 8PM |
| Saturday | 8AM - 8PM |
| Sunday | 8AM - 8PM |
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Cashier was extremely rude when ordering. I understand it was probably overwhelming only having small cups when customers were ordering. But the smart comments & ignorant remarks were completely unprofessional and frustrating when trying to order. Could have been a better trip without the unnecessary rude comments.