Insomnia Cookies

$ • Dessert

Hours:
433 Jersey St, Lexington
(859) 654-0653

Ratings

Take-Out/Delivery Options

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Reviews for Insomnia Cookies

I've ordered delivery three times from here and it's always taken over an hour and a half to deliver (2 hours this most recent time).Don't promote that delivery takes 20-30 minutes if you can't come close to that time.Cookies were cold and melted together into one ball of mush so I decided it was time to write a review.

Our first visit, when with 4 couples after having dinner near by. Friday night, 9/18/2020 around 8 pm...The staff or mainly the cashier was extremely rude, They yelled as soon as I walked in that they were almost out of cookies and that they only had a few flavors left... I asked if they were baking more, and he/she said NO, we don't have any more cookies. We had a big promo today and are almost sold out. When my friend asked are you closing, the cashier yelled, why would...read full review

Terrible service. I placed an order online for curbside pickup and it took forever for them to answer the phone so I could let them know I arrived. I also did not receive half the cookies I ordered yet was still charged for the full amount. They marked out the cookies that I'm assuming they were out so I figured they would refund me the amount... I tried calling but again, noone answered. Pretty upset that I wasted my time and money on terrible service and cookies.

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Hours

Monday 11AM - 1AM
Tuesday 11AM - 1AM
Wednesday 11AM - 1AM
Thursday 11AM - 3AM
Friday 11AM - 3AM
Saturday 12PM - 3AM
Sunday 12PM - 1AM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.