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Pizza Hut

CLOSED
$$ •

3630 Boston Rd, Lexington

Pizza Hut Reviews

I've ordered from here a few times but at this point I will not be ordering from this location again. I placed an online order and never got it. I had to go to the store to see what was going on with my order only to find out that there was ONE PERSON working. No wonder he couldn't answer the phone, he was drowning in orders and it was obvious that he was just overwhelmed at that point. I refuse to do business with a location that does this to their employees.

We end with soggy crust about 25% of the time.It's small, takeout and delivery only. If you need a larger order, especially pan crust, you need to call the day before so they will have crust available. We had to order from a different location for a 6-pizza order. It happened once on a single, but it was the very end of the night and they called me within 5 minutes of my online order.Their app is kind of flakey, although that is not a ding on this particular location.

I placed my order online for a stuffed crust pizza, I noticed that I missed two phone calls from them, I call them back twice with no answer. My order is delivered on time, but it is not what I ordered. I call the store and the manager never gets on the phone with me, I can hear her in the background, but she does not get on the phone, talking about we will refund you a dollar. Could they not communicate with me via email or left a voicemail ? I would have canceled the order....read full review

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