101 S Limestone, Lexington


Reviews for Starbucks

There are two Starbucks downtown, the one I just went too, has the same prices, a clean well managed bathroom, the people who work do their best not to offend the public after what happened here years ago, and it's a comfortable envirnment that's quiet, even with others meeting. The building is well designed to minimize noise. The other is more for locals to enjoy , offers the same comfortable atmosphere, and even with challenges, has learned with the rest of us.

This place is beautiful: new and modern and sleek! The baristas are great and super friendly. I was greeted as soon as I walked through the door. No wait to give my order. Helpful because their setup was different than I'm used to. The first drink was great, but I screwed up and forgot to order iced, they didn't hesitate to remake it for me. Totally my fault, but they fixed it anyways! Excellent customer service and my drink was awesome! #Winning

Went in and they unfortunately overcharged me for my order, I didn't notice it until I got the receipt. I asked for a refund of the overcharged fees, which they attempted to do electronically, resulting in charging me the entire order AGAIN, for the same overcharged order. Ultimately I left my drink and took a cash refund for one order. The second order they said would be canceled, never was though! Very poor customer service ultimately, I've legitimately lost money here. full review

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