Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 10415 Preston Hwy, Louisville, Kentucky, 40229, US
Telephone: (502) 362-2013
Price range: $
Rating: 2.5

$ • Mexican, Fast Food

Hours:
10415 Preston Hwy, Louisville
(502) 362-2013

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is an amazing place with delicious, perfectly cooked food. The staff is sweet, friendly, and puts customers first, making meals quick and easy while adjusting them to personal preference. For those with specific dietary needs, such as celiac disease, the location goes all out for food safety with careful procedures. Many find the food quality amazing and fresh.

However, experiences can vary. Some customers report issues with portion sizes, describing them as absurd or small for the price, with instances of receiving only a spoonful of rice and beans or few pieces of chicken. Specific items, like the vegetarian Sofritas Bowl, are not always prepared and can require a long wait. Occasionally, food quality is considered only fair, with reports of tough, dried-out steak, day-old chips, and extra charges for items like guacamole. Some employees may seem to rush service or be sparing with toppings like cheese and lettuce, requiring multiple requests. The new building itself has received comments about its unfinished appearance.

Despite these inconsistencies, the staff is generally appreciated for their friendly and accommodating service, making it a go-to spot for many. It is recommended that customers wanting specific items, like the Sofritas Bowl, call in advance to check availability.