Dessert Restaurants in Louisville, KY

“First time ever going to crumbl. Middletown was our pick and we are so glad. The ladies that were there were so very helpful and made us feel at ease not knowing what to order or even how beings it was our first time. Thank you Middletown crumbl your employees were amazing.“

“I just want to shout out Olivia at the Saint Matthews location. I have never received better customer service in my entire life and I have worked in food service and customer service For 22 years. Last night at about 6 o’clock I ordered a six pack of the regular size Dubai chocolate cookies from the Saint Matthews location. I live in Fairdale and every other location you know relatively not all of them, but most of them were sold out and I was like well I’ll just go to Saint Matthews so I ordered them. I need the store didn’t close till 10 so I decided not to leave the house until eight thirtyish and I don’t drive. I took an Uber. So we get all the way there after paying you know nearly $60 for an Uber and almost 40 for cookies. We’re coming up to $100 just for these cookies at this point we get to Saint Matthews, my youngest daughter and I, and when we get there, the Baker tells us that they do not have any of the regular size Dubai chocolate cookies they only have four minis and I was like OK well can I get a refund and she said we can’t do it without my manager here and I was like some options are cookies I don’t want or no money back and I’ve already spent $100 like I was pretty bummed I wasn’t rude or anything and but I was just really bummed I felt super letdown so that I called my other children and had them pick out what they wanted and they weren’t too excited but you know she could hear their voice is like I guess I’ll take this now. I guess I’ll take that. Well. I alternate between all three of my kids Crumbl points so that they each can accumulate them and get little rewards and things so yesterday was my middle child’s Crumbl point day and my youngest daughter and I leave Crumbl with the cookies. We weren’t really excited about because we didn’t get the one so we wanted and go to target across the street and before we finish at target my middle child calls to tell me that the manager Olivia called and said that she understood where we were really disappointed by not getting the Dubai chocolate cookies and that she wanted to make it up to us especially because we pre-ordered them and came all the way from across town in an Uber to make it up to us and she was going to drop some off to us personally and I was like well that’s great thank you… And I was thinking she meant 10:30 in the morning because you know nobody wants to go across town after work you know after they’ve worked there their little buns off all day so we get home and 🦋💙👩‍👧My Daughter’s like oh well Miss Olivia’s gonna be here the manager and I was like when is she coming? She said oh she’s on her way. Olivia went above and beyond in every Single possible way. Not only did she come with cookies she got all of them to buy chocolate cookies and she made us a gorgeous little cute little box and she also brought a little goodie bag with two chocolate milks, and two white milks and then another little goodie bag she brought two Crumbl Tumblr cups two Crumbl pop socket sands two Crumbl sunglasses Crumbl tattoos and Crumbl stickers I mean she literally just went above and beyond oh and Crumbl keychains and not only that but she drove them all the way from Saint Matthews To Fairdale at 11 something at night she didn’t get to my house till 1130 so I know she didn’t get home until after midnight after working all day long and I I’ve just never had somebody go above and beyond that way in all of my entire life and she really just deserves a shout out. Not only should she get a shout out like she gave the kind of service that I will gladly pay an Uber to take me all the way across town to Saint Matthews. If it means going to Olivia‘s Crumbl.“

“Delicious cookies and clean place to eat desserts at. I would recommend these cookies.“

“The best cheesecakes I’ve ever tried — I would recommend them to everyone!“

“This is the best shaved ice we have had outside of Hawaii. We drive 45 minutes just to get it.“

“I literally go here everyday. owner and staff are amazing, atmosphere is phenomenal, and ice cream is on point.“

“Amazing!!!! The best pudding ever and the owner and her sister are such nice people.“

“The cookies at crumble cookie are super delicious especially the churro cookie! I really recommend people to try crumble cookie to try their flavors! and the service at crumble cookie is wonderful because there is people helping and serving you your cookies and they are really nice ! Sometimes there is a long line but the cookies are worth it! I get the minis because the large cookies are too much sugar for me lol!“

“Delicious cookies, great service.“

“The employees at this location are awesome!! Shoutout to Maggie for being incredibly helpful. I had lost my receipt and needed it for my expense report that was due TONIGHT. I called and could tell they were busy however Maggie took the time to help and went the extra mile to text me a copy of my receipt, effectively saving me a lot of stress. Oh and their cookies are always fresh and a hit with my customers. Thanks Maggie!!“

“This place is so amazing! Every single bite from beginning to end was spectacular. We tried the fruit bowl and crepes (strawberry banana) and we are in love. I can't WAIT to go back!

I wish they had another location closer to Portland... although considering their current spot in Hazelwood shopping center maybe they'll open another here when they become as wildly popular as they deserve.

☆☆☆☆☆☆☆☆☆☆☆☆ 12/10

TL;DR: Go now!“

“This was an amazing treat!“

“This place is the best-been here 2 times and I really love the ice cream-I highly recommend 💖😋😍Best churros and ice cream and also good mangonadas and I just love it so much!“

“I just wanted to give a special shoutout to Jessica! She is always so kind, welcoming, and goes above and beyond every time I come in. She consistently provides amazing customer service and always makes my visits enjoyable. You can tell she genuinely cares about her customers, and it never goes unnoticed. Insomnia Cookies is lucky to have a manager like Jessica, she deserves all the recognition for the positive experience she creates. Thank you, Jessica!

She hooks me up with the best boneless cookies!“