McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
12341 Shelbyville Rd, Louisville
(502) 343-6656
About McDonald's
Customers' Favorites
McDonald's Reviews
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Horrible service from the girl working the counter. Was trying to order through the kiosk and was having trouble. I pressed the help button for 20 minutes. The girl Molly working the counter just stood there looking at me and never offered to help.. I finally just walked out.
We’ve been here before with no issues but TODAY place was disgusting-trash everywhere and dirty tables, order took too long and they had no salads
Ordered a McGriddle and Macchiato for breakfast. They asked if I wanted the coffee hot or cold, and it’s 20 degrees out, so of course I say hot. My first thought when I get my food was that their new insulated cups are great, but that’s not the case. Coffee is room temperature at best, chilled at worst. Like it has been sitting on the counter for an hour. No thanks.
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
People in Louisville Also Viewed
The McDonald's restaurant on Shelbyville Road offers a mixed experience to its customers. While some enjoy the hot and salty fries and the cheerful staff, others find the hamburger happy meal lacking. The indoor play area for kids sets this location apart, with an improved post-pandemic service. The food is sometimes put together a bit sloppily, but it is generally good. The kids have fun on the Playland, though some equipment may be damaged. This location is focused on the drive-thru, and customers in the dining room are sometimes ignored. The breakfast sandwich is usually correct. Overall, this Middletown spot is a good option for those craving McDonald's fries.
The reviews indicate that the food quality and service can vary, with some customers reporting fresh and hot food, while others find the burgers a bit thrown together. The drive-thru service is praised for its friendly and efficient staff, while the dining area cleanliness could use some improvement. Despite these mixed experiences, the location remains a convenient option for a quick meal.