McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
6214 Old Shepherdsville Rd, Louisville
(502) 961-8678
About McDonald's
Customers' Favorites
McDonald's Reviews
This is the second time I’ve had an interaction with Musaad. Both over mobile orders. I was charged for an order I didn’t receive and the app says talk to the store. He argued with me and had to call to GM. I was given my money back. Today I ordered again through the app, this is the only location I have issues with, and he refused to help. Told me to come in and get a picture of the number to call to get my money back/complain. He is so rude that I won’t go back to the...read full review
I went this morning my hamburger 🍔 it wasn’t well done the person who taking orders I think he was sleeping or something.. i asking for my receipt he said i threw it into garbage.. i was like really? And he didn’t gave me a new one I hate doing this but.. I have to I wasn’t happy with my food at all.. sorry no sorry 😢
6214 Shepherdsville Rd Louisville, KY 40228 - The manager doesn’t honor coupons from the app if they type it in and the computer doesn’t ring up correctly, even when you show proof that the code was in fact not used - it disappears for 60 minutes after you use it. No apologies were given they just stare at you through the window until you pay or leave. They even went as far as to tell me that someone else used the same coupon today of course it has a different code for everybody’s...read full review
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a well-known restaurant that offers a clean and kid-friendly environment. The establishment features a designated play area for children and is wheelchair accessible with ramps and automatic doors. The menu includes popular items like chicken sandwiches and hamburgers, which many customers find amazing. The restaurant is conveniently located with ample parking. While the food is generally well-liked, some customers have noted that the fries can be hard and may not always be fresh. The service at this location has received mixed reviews; some team members, like Sammy and Elizabeth, are praised for their excellent customer service and friendly attitudes, while others may need improvement, as some customers have experienced a lack of engagement during their visits. Overall, McDonald's aims to provide a positive dining experience, but there are areas for growth in service quality.