Smashburger
$ • Burgers
Hours:
600 Terminal Dr #10, Louisville
(502) 363-2526
About Smashburger
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Smashburger Reviews
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horrible and slow service. charged us twice. then made us ho to the back of the line before we could fix it. cook was eating food while still cooking. under staffed and definitely low rate employees.
Employee is RUDE!! When I asked for a PRINTED RECEIPT they pointed to a sign and said they COULD NOT GIVE ONE! When I asked again and that I needed one for business expenses reimbursement, they said "THAT'S YOUR PROBLEM!" No way to contact corporate customer service WITHOUT a RECEIPT. What a joke of a business!
Literally stood in line for 20 minutes before we got to order. The lady behind the counter who looked to be in charge, actually said to the customer ahead of me that she doesn’t like dealing with people and this is really challenging for her to do this kind of job. She said if you complain about the wait she will give you raw food. She doesn’t care…looked like everyone who worked there hated it. 0/10 for sure
Ratings
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 10PM |
| Saturday | 4:30AM - 10PM |
| Sunday | 4:30AM - 10PM |
People in Louisville Also Viewed
Smashburger, located inside Louisville International Airport, offers a decent dining experience with friendly staff and a good selection of burgers. The veggie burger is a standout option, well-seasoned and flavorful. Customers can also request a lettuce wrap or gluten-free options by asking the team, who are happy to accommodate. The restaurant’s service can sometimes be slow, with wait times around 20 minutes, but the staff generally remains polite and attentive, even during busy times. One customer praised the lady behind the counter for her excellent service, despite acting as both cashier and server. The smash sauce, with a mayo-mustard base, adds a nice tang to the juicy, flavorful patty. While the burger may sometimes appear uneven or not fully fill the bun, the great taste makes up for it. Overall, Smashburger provides a friendly atmosphere and tasty food, making it a good stop for travelers.