Texas Roadhouse
$ • Steakhouses, Barbeque, American
Hours:
13321 Shelbyville Rd, Louisville
(502) 253-0085
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Did call ahead and when we arrived we were told they were just waiting for the table to pay and walk out. After 30 minutes and being told twice that we were the next group to be seated, our party was still standing with the 18 month old in our party. The staff was also brining in guests in front us stating that they had been holding tables for them. Terrible service and haven’t even set down yet. Would not recommend on any level.
Haven’t been to this location in quite a while. Last time we were here it was a horrible experience.
Decided we’d try it again…. Still the same.
Friendly service , fun place
Menu
Hours
| Monday | 3 - 10PM |
| Tuesday | 3 - 10PM |
| Wednesday | 3 - 10PM |
| Thursday | 3 - 10PM |
| Friday | 11AM - 10:30PM |
| Saturday | 11AM - 10:30PM |
| Sunday | 11AM - 10PM |
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Texas Roadhouse serves great food with good service, offering a kid-friendly atmosphere and events for children. While some dishes may not meet exact expectations, such as steak doneness and food temperature, the overall experience is still delicious and enjoyable. Friendly servers like Autumn and Noah make a significant difference in making visits unforgettable. Autumn is known for being an excellent and attentive server, ensuring guests have everything they need without having to ask. Noah, who checks in on tables, is recognized for his professionalism and great sense of humor.
Guests have enjoyed delicious rolls and cinnamon butter, and popular appetizers like cheese fries with ranch dressing. While some meals, like steak, may occasionally be undercooked, the staff is responsive and willing to make things right, even replacing sides if necessary. However, some feedback indicates that food quality can vary, with a recent complaint about portion size and an incident involving hair in a salad. Despite these issues, the overall service remains superb, making for great visits at Texas Roadhouse.