McDonald's in Baton Rouge

“I don’t usually leave google reviews but this McDonald’s is the best in Baton Rouge in my opinion. Every time I go my food is actually fresh and taste amazing, not to mention their ice cream machine is actually working. I always tell people if you’re gonna go, go to the one on Essen! 10/10“

“Fresh everytime I come I swear never have any complaints at this one. I’ll pass up two McDonalds to come to this one when I have the taste for it and on my soul…… they never failed me lol I’m serious. Who ever they manager is don’t play he or she take that serious and I thank ya“

“The night time manager on Jefferson Hwy in BR is the BEST!!!! My food is always hot and fresh. Some times I go in there after 9pm an it's just him an the cook he needs more help in there running to window to front counter all by himself. I think this name is Greg but he do it with a smile. SEND HIM HELP......“

“Service has gotten better at this location. Food is hit or miss. Sometimes it tastes like they burn the food or dump way too much seasoning on. Sometimes it tastes fine. They have gotten faster with the drive thru line. Not making people park and wait as much also.“

“This location is near Baton Rouge Community College. It always appears busy, but seems to be short staff. I no longer see the 'hiring' flag that waved in front of this location, for a long time. At this visit, the wait time to order was extremely long considering a fast food restaurant. The time taken to receive order was not as long of time. The food was hot. I normally just go for the Big Mac while my company chose the number seven. I have visited this location in the past and maybe posted a review regarding the preemployment experience.

Kid-friendliness: HAPPY Meals“

“I stopped by McDonald’s for breakfast and had a decent experience overall. The customer service was friendly and efficient, and everything ran smoothly. The food is what you’d expect—nothing extraordinary, but good enough for a quick and convenient meal.
If you’re looking for a fast breakfast or just need something simple on the go, this McDonald’s is a solid choice. It’s reliable, clean, and gets the job done without any fuss.“

“I know processed food isn't healthy but you could never make me hate McDonald's ??no one can top the fries for sure we looooove McDonald's over here in Baton rouge Louisiana ❤️ only thing I have a problem with is how the prices of their food is rising“

“Miss Diana I love you. Your customer service was amazing. The food was also great. I walked in and went to order at one of the screens and Miss Diana offered to take my order. I didn’t know what I wanted so i told her i just needed a sec and i wanted to look over the menu and that was no problem for her. After i ordered, she took the extra step to ask if i wanted any ketchup on the tray with my food. I was starting to pick up and she noticed i didn’t eat everything. she then asked if i was full and if i wanted a bag for my extra food. Miss Diana you didn’t have to do any of this but since you are a good person, you did. THANK YOU! Love, Tate“

“I visit here frequently. Seems like it depends on day and time of day you visit here that you will get hot food and fast service. For the past couple of weeks I have visited 6 times after 4pm. Sitting at the speaker takes patience as the line grows into the street. You might be thinking well maybe there busy until you pull around and are the only car at the window. With a line waiting to order to the street“

“I ordered my food on the app thinking it would be a fast and simple thing to do, not. They didn't know the difference between my order number and some code that I told them I didn't have. When I pulled up to get my food, they tried to give me the wrong order and we had to start over with the order number and then I had to tell them what my drink was. After almost 5 minutes, I finally got my food. Get it together people!“

“Ms. Yolanda and the gentleman that handed me my food had the best customer I've seen in a long time. The customer service they showed reminded me of when I was working for the company back when there were mystery shoppers. Thanks again to Ms. Yolanda and the you man handing my food to me!!!“

“In an age where customer service is severely lacking at most fast food establishments, I find myself usually leaving negative feedback due to the rage I feel after having a bad customer service experience. However today I feel like I should leave positive feedback when my experience is good. I rarely eat at McDonalds anymore, but I have been going lately due to my McFlurry cravings. Today I wanted a big breakfast, and it's the 1st time I have sat inside the dining area to eat. I was able to easily place my order via the kiosks right by the entrances. I paid cash and the cashier was immediately available to take my payment. I took a seat expecting to have to hear my name called, but shortly after I sat down, one of the employees, likely a manager brought my food to me with a smile. Didn't expect that from Mcdonalds. The rest of my meal was peaceful , and I knocked out my big breakfast craving. Good experience today, thank you.“

“Ordered today on the app for pickup by drive thru around 3pm. Service was nice and speedy , staff had a good attitude. Whoever was on the cooking crew made my food to perfection. The food was nice and hot. The sauce for my nuggets was forgotten but with everything else that was minuscule. Keep it up !“

“I ordered ahead on the app. They were friendly and fast. The food was hot and fresh. Nuggets, fries, and a mango slush...

Parking: A lot of places to park around the building

Kid-friendliness: It's McDonalds!

Wheelchair accessibility: There's a cement ed ramped part of the sidewalk entrance“

“The food was okay, If you work at this McDonald’s & you don’t want to help a customer you hating on or just don’t like then get out of there , quit ! you don’t make much anyway & it’s always someone ready to take your position I don’t want to hear you talking about a customer in a nasty way that’s
ghetto leave that mess at home.“

“I never leave reviews but they deserve it. I’ve never been to this location before. I went through the drive thru at around 9:30am 10/18/25. I was taken back by how nice and friendly they were. I’ve been working in customer service/food service for over 5 years now and I KNOW how difficult it can be to keep a smile when almost half your customers are rude and entitled. These employees looked and sounded so genuine even in the short interaction I had. I go places fully expecting to feel like an inconvenience but not here. The food was so good too! Thank you!“

“I never been doing evening shift. But every morning I stop there. When I tell u everyone and I mean everyone there is a breath of fresh air. I see my normals alot. But the others I see are still the nicest ppl. I have to say I travel so I stop at alot of mcdonalds around the city but this one is the best and I live across the street frm a mcdonalds and I drive all the way on burbank just for my breakfast because of thats like family like I have to see them before I go to wrk. If valuzzo owns that. Whoever ever one on that morning shift should get a raise are a special treat cause they all are special. Sign Medium Dr. Pepper lol“

“2:45pm to 3:13pm the best Store I have been too yet, Customer Service Great, Super Great, LOCATOR #16
This Young Man had Customer Skill and Awareness,
Made the Customer feel at Home and even Provided a Walk Out
To the Table instead Screaming All Out Loud and Setting Food on Counter. He Looked and Scanned for his Customers Seating and Brought the Food to me and my Granddaughter. Thank You“

“The food is as good as McDonald's can be. I can say I've never had this McDonald's tell me that their ice cream machine is down for the night. The staff is helpful. I guess the only complaint I have is that the restrooms could be kept more tidy.“

“Service was a bit on the slow side due to only having 2 people in the drive-thru on a Saturday morning, but the customer service was impeccable! The two ladies that were working the drive-thru had the best, most positive attitudes, were apologetic, and kept smiles on their faces the entire time. I'll be back just because of how well those two handled the entire scenario!“

“Very tiny location.
The manager was wonder ful but the finger two gals behind the counter had their phones on FaceTime VERY loud. Let’s just say I know what’s going on in their lives. I learned a bunch while I waited for my food.
The manager is very good with people/customers. She deserves a raise.“

“Stopped by here on a weekday morning for a quick breakfast. I ordered on the mobile app and chose in store pickup. By the time I parked and walked in, my food was ready and waiting. The restaurant was clean and it seemed to be run well. The staff was friendly. I can't vouch for other times of the day but the morning crew seemed to be on the ball.“

“The manager on duty that day was super nice and was working the front. She was bagging orders for drive thru and the front counter. We could hear telling her crew to check and make sure special orders were made correct before they went out. She really has a handle on things. A lot of McDonald's lately there employees seem to be doing whatever and not really trying to help customers. It was a pleasant change.“

“I Ordered The Special This Morning. $2 Big Breakfast. I Was given NO Syrup, NO Butter, And NO Fork. When I Asked They Said They Didn't Have Any Forks. I Asked How Would I eat my Food And Manager Said " I Don't Know " This Was Store # 5827“