Chick-fil-A in Gonzales

“Chick fil a is pretty solid, but i noticed after the remodel the chicken here is always over cooked and hard, service is still amazing but the kitchen can use some help . I’ve resolved this issue in the app, but i just wanted to give a heads up to people that may be interested“

“I went through the drive through just now. While handing the girl my card, she was trying to hand me my order at the same time. In the exchange, the bag of food ended up falling to the ground. To me, it was no big deal, but the manager immediately had someone remake my entire order, and even upgraded my side item to a large! This was a pleasant surprise and fun start to my day. The staff at Chic-fil-A Gonzales really went above and beyond, and in my opinion, we all need to be more like that when mistakes happen. Id like to add, I frequent this place every week to other week, and I've never had a negative experience.“