Sonic Drive-In in Gonzales

“Tonight, I placed an online order for the 1st time. The process was very easy. I arrived at the restaurant at the time the app said, then I waited 5 minutes, then 10 minutes, after 15 minutes, I flagged down a server and asked him if there was a problem? He said they only had 1 person working the kitchen. 20 minutes later, I received my food😯 I understood things happen, but I feel 20 minutes is excessive. And I did feel bad for the over-worked employees...“

“This is not our local Sonic but we were in the area and wanted some snacks. This Sonic provided exceptional service!! Im not sure if the same person took our order, than who brought it out, but they got everything right, the first time; even the specific requests we made. I was reading the screen to make sure. The food didnt take long to come out eventhough most car stalls were occupied (i.e. it was pretty busy). I would say we got our order in less than 10mins, maybe even 5mins. I honestly was not counting because I already had it in my head that we would be waiting a good while. Thats how it is at our local Sonic in Houma, even when its not occupied. Dalton, our carhop, was very professional and pleasant. He repeated our order for us to make sure they got everything correct, which they did!! I am the type that checks our order before leaving. Not only was all our food there, but all of our dipping sauces, straws, and spoon were there too. They even made sure we had napkins. I was definitely pleasantly surprised that I didn't have to ask for anything because nothing was missing. At our local Sonic we are usually missing one thing or another. Dalton also told us about a giveway. Again, this is not our local Sonic so we wont be able to participate but, if we're ever in the area, we will definitely be coming back. Thank you so much for such a great experience. Wish we had yall as our local Sonic.“