Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company receives mixed reviews. The coffee and Spinach Wrap are described as delicious, fresh, and tasty, though a 10-minute wait was considered worth it. The service is consistently great, friendly, and patient, even with crazy long lines. Staff are nice and receptive, with one manager explaining a slow-moving line was due to a systems glitch. Coffee drinks are good, and a "medicine ball" was made perfectly. However, the wait can be a disaster, with one reviewer calling it the slowest moving Starbucks line ever, causing several people to leave. The ambience is nothing overly exciting, but the location in the Sheraton is convenient. The drink selection is typical, and the app works for points and payment. A negative is how pricey Starbucks has gotten over the years, and the selection of reusable cups or mugs for warm drinks is very limited. Despite the waits, the service is four stars, and the manager was very receptive to feedback. One reviewer from Texas noted servers in New Orleans were great and friendly, even helping with a seasonal drink substitution.