3.9
Good
90 Reviews
3451 Nelson Road, Lake Charles · 8.32 miles
“My 1st experience here 8/29/24 was terrible. The "top picks" Elite Chicken & Bacon Ranch sandwich sounded delicious, so I ordered it via the app. I let them know I placed an online order & was waiting at 1 of their tables. They flagged me down right when they finished making my sandwich & I immediately drove over to the Golden Nugget. I was famished, so unfortunately, I inhaled the 1st half on the drive over - yuck, it was cold!! ? After I parked, I double-checked my receipt & it definitely showed "toasted" on it, but they definitely did not toast nor warm anything on my sandwich. It made my tummy off - I couldn't finish the rest of it, so I sadly threw the rest of the footlong away. ? After my extremely disappointing sandwich, I provided my 1st Subway survey feedback. A couple of days later, I was surprised that I got an email from the owner. In order to try to rectify the mistake, she offered me a free replacement footlong. ❤️ I'm not a local, so I had to wait a bit to redeem the sandwich on my next Lake Charles road trip. Fast forward to 11/5/24 - I finally redeemed my free footlong. ? Instead of ordering something new/exciting, I just went with my traditional favorite, the meatball sub. Definitely hit the spot with the usual Subway deliciousness!! ?”