“First visit here and was really impressed. Homemade ice cream was so good! Friendly staff. Enjoyed sitting outside. Only complaints would be parking lot was awful with holes and very bumpy and two trash cans were overflowing. Will go back for sure!“
“This place is ok. If you ask for a sundae...ask for syrup and everything else that is suppose to come with it or they will hand you vanilla ice cream with peanuts and some whipped cream on it. We go every now and then. Ice cream is still better than the other places in west monroe.“
“Their custards are amazing. There is so much to choose from, and the valet ordering in the parking lot makes waiting time a quick in and out. The employees are so friendly and have a great time. The atmosphere is really upbeat and has the old drive thru aesthetic. Needed a place like this. The late hours make it a winner for our area.“
“This Sonic rocks!! The workers here are courteous, QUICK, and friendly! Like you some Sonic? This is the place to go!Parking: The parking slots have always been clean and the trash can located at the end of the parking slots stays pretty clean. The workers must take the trash out frequently.“
“My daughter and I go to Crumbl when we go to Dallas or a city that has Crumbl. We are so excited we have one here. The cookies taste great! Two downsides: #1 when you order for pick up, you check in on arrival (only at time of order - can’t arrive early) #2 Your paid order could be sold out when you pick up even though cookies were available when you ordered. Crumbl needs to figure this out! My recommendation: #1 prepare web orders as they come in, so the cookies ordered will be available. #2 if customer arrives early, go ahead and allow them to check in and process the order.Update: went to p/u cookie order and all cookies were sold out. Cookies were ready and just needed to be topped. Customers were waiting for workers to prepare them with the toppings. The workers were talking and playing (frost a cookie, talk for several minutes, play, frost cookie, talk, play). Every customer that walked in was mad and frustrated. Really not a good look for a new business to the area. Please get it together Crumbl!“