McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
150 Well Rd, West Monroe
(318) 480-4112

About McDonald's

This McDonald's location often experiences slow service, regardless of the time of day or day of the week. Customers have reported waiting at the register and drive-thru for extended periods. The staff appears disorganized and confused, leading to mistakes with orders, such as skimpy breakfast burritos and incomplete fries. Additionally, some employees seem uninterested in their jobs, and the food quality can be subpar, like overcooked fish. However, recent visits have shown improvement, with some customers experiencing quick service and friendly, happy employees. The store is kept clean, and the morning crew has been praised for their excellent work, making for a great experience. The management is described as very sweet, and the food, especially the quarter pounder cheeseburger, is now often enjoyed with good seasonings. Still, issues with the app persist, such as ordering "plain" but still getting mustard on sandwiches, which needs fixing by corporate. Some customers also shared frustrations regarding promotional events, where they were told participation had ended after arriving, despite paying the same price. Overall, the store is improving, with friendly staff and quality food, though some service and app issues remain.

Customers' Favorites

McDonald's Reviews

3.2
240 ratings
Restaurantji Rating
5
37%
4
9%
3
15%
2
7%
1
32%
Food
3.6
Atmosphere
3.2
Service
3.2

Share your opinion about McDonald's

Restaurantji Rating

They left out an item. Because it is absolutely impossible to find the restaurant number anywhere, it is impossible to report the missing item. There is no store number with the restaurant listing in the app, none on the only receipt provided with the order, and none on my app receipt. Very obvious they do not want the opportunity to correct mistakes.

Big shoutout to McDonald’s on Wells rd West Monroe, LA. They were so busy today 12/6/25 and very stressed out but they did not let their customers down. They stepped up and all worked together to get it done. They were all nice and polite and apologetic. What awesome teamwork!! WTG!! And thank you! 😊

Just depends on who is working…

Read All Reviews(240)

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Hours

Monday 5AM - 1AM
Tuesday 5AM - 1AM
Wednesday 5AM - 1AM
Thursday 5AM - 1AM
Friday 5AM - 2AM
Saturday 5AM - 2AM
Sunday 5AM - 1AM
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