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“Great customer service... Especially in the morning. The employee's are extremely friendly, helpful, and upbeat. You don't get that vibe like you're ruining their day by ordering a coffee like some other dunkin donuts I've been to. They keep the drive thru moving fast as well as the line inside.“
“Just went through the drive-thru and just wanted to say how extra pleasant and kind the staff was. It’s nice when those in the service industry brightens someone day- know it’s appreciated even when customers don’t acknowledge it to you. I often do the drive-thru during the weekday and they too have put smiles on my face. Thanks“
“5 star for Dylan and Dylan only. Today the restaurant was filled with about 25 college students waiting for orders. Poor Dylan was the only employee working and was able to get orders out and maintain professionalism through such a difficult situation. Apparently his two other coworkers walked out leaving him on his own at one of the busiest times. Dylan deserves a raise. Not sure who the manager is but Dylan is a star and needs to be rewarded for his amazing work.“
“LeeAnne is always a bright spot to start my workday at the High Street DD drive-through. She makes sure my morning order is ready, calls me by name, and has a smile ready. Every holiday she provides not only spirit but "holiday appropriate" complementary attire to provide customers with a happy start to their day. LeAnne and the morning crew are a very positive asset to DD and the customers.“
“Who ever the kid is that works mornings at the Enon Street location in Beverly is very rude. I came into the store this morning when they opened at 430am. He saw me walk in, paid no mind to me and went off to God knows where. I waited 5 mins thinking he'll be back, NOPE!!! I walked out. If your not a customer oriented person, THIS JOB ISNT FOR YOU!!“