Chicken Wings near Dennis

“We went to dinner here on Friday 8.18.23 at about 7pm for our daughter's 27th Birthday. There were 5 of us in total. We were seated, right away, at a high top table- which was great. Our server was excellent. We ordered some drinks which came right away. My husband ordered a burger, I ordered the brisket sandwich. My daughter and her girlfriend ordered a pasta dish and buffalo chicken. Our son got chicken tenders.My husband, son and my dishes came out first. The server went to get the girls dishes. During that time my husband cut his burger in half. It was absolutely raw. He ordered medium. When the server returned with the other meals he looked at the burger and said "did you order it mooing?". We laughed and he took it back to the kitchen. All perfectly fine. When he returned with a new burger that was not raw, a manager was with him. The server was gracious and kind, apologizing for the error and said he is taking the burger off the check. The manager then stepped forward, and in a VERY rude tone asked my husband to cut his burger, and said "I want to make sure you aren't going to send it back again".It comes off ok when I write it out, but believe me when I say... it was said in a rude and condescending tone.My husband kept his cool, even though I know he wanted to tell that manager to shove the burger where the sun doesn't shine. It was our daughters dinner and we did not want to make an issue.They did take the burger off the bill, which we appreciated the SERVER very much.The 2nd burger was just OK. The kids ate their meals, which they reported as "pretty good". My brisket was pretty bland, but saved by the horseradish sauce which was delicious.We won't go back. Even if the food was amazing, we didn't like the feeling of being talked to like that from anyone, never mind management.I'd like to stress again, it sounds in writing like the manager was just making sure my husband was happy with the newly cooked burger... which would have been appreciated.He was RUDE. He was visually annoyed and had a wicked tone. We were embarrassed, like he was implying we got the 1st burger and some how reversed the cooking process to make it raw and complain. Funny, it was our SERVER who said first that our burger was still Mooing!!!!Anyways, I know less than great reviewers get torn apart so I have thought over a week about if I would review. I decided I'd rather give an honest review about an ok meal with a great server and a terrible manager, than not say a thing.“

“We have been coming here for years. Our orders are always correct, employees are friendly and the food is great. Tonight we had a problem with a gift card we gave as a Christmas gift. My husband went down to the store and the owners (I think) were very gracious and were quick to resolve the issue. We are very appreciative for their handling of our problem.“

“I have to tell you about the incredible experience I had a KFC. I know it sounds like wow KFC how can it be incredible but I’m gonna tell you I waited in the drive-through for a few minutes but somebody in front of me who asked 1 million questions but eventually they moved on. I moved up to order, My usual items. But they didn’t have them but I understand because it was late at night. The girl that was on the microphone offered some substitutes and said that essentially all they had was Taco Bell. Wow it’s not my favorite it is acceptable and the way that she expressed it to me was that it was going to be very good. Once I finally took hold of my beefy burrito and took my first bite I couldn’t have been more excited. This was about 11 o’clock at night she was friendly energetically engaging and has certainly caused me to want to come back. Thank you KFC and Taco Bell!!!“