“Typical Dunkins food and coffee. Service is so so at times due to being understaffed. At those times normally they only keep the drive through open, but if you go into the store, there will be a kiosk setup to be used to place an order inside, and when completed and ready will be put into a organized sticker, with each order clearly marked for you to grab at the pick-up portion of the counter.“
“The staff are just lovely, helpful and sweet young ladies. A very good selection of confectionery. More drive thru than restaurant. The dining area was Spartan and there were no toilets. Savories and lunches available also. Well worth a stop.“
“Marco in drive thru was very attentive, polite and patient while training a coworker and taking our order. Three coffees that all came out delicious! Great costumer service and leadership skills! I never leave reviews but he definitely deserves the praise!“
“No drive-thru but whatever.Clean store, good service.We went camping at Otter River campground, and forgot our coffee! This Dunkin was a lifesaver for us. We got today's coffee, and a bag of beans for the rest of our trip.Thanks for being right where we needed you!“
“I went here today in my travels after getting a disgusting iced coffee from Dunkin in Baldwinville, minutes away from this location. I decided to go inside, because the drive thru line was huge. I had a very friendly & polite young male sales associate (who had light hair & wore glasses) service me at the counter. I asked him if he would mind remaking my awful iced coffee from the other Dunkin & he agreed to do so with a smile & great sense of humor as well. The coffee he made (remade) for me was excellent, hazelnut extra extra iced. I will be back to this particular location for delicious iced coffee & great customer service! Would highly recommend to anyone passing through Winchendon.“
“Placed a mobile order to the wrong location. I wasn’t able to make it to that one before work, so I called and asked if I could come get it during my break. I expected to get a watered down ice coffee but to my surprise the workers had remade it! So pleased with how much they cared. :)“
“Service here is awesome! Guys in the a.m know who I am and exactly what I want. They were even concerned when I was sick and they didn't see me for a bit because I'm one of thier 'regulars'. Truly a great group of folks that get it right ht every single time!! Thank you!!!“