“I went here today in my travels after getting a disgusting iced coffee from Dunkin in Baldwinville, minutes away from this location. I decided to go inside, because the drive thru line was huge. I had a very friendly & polite young male sales associate (who had light hair & wore glasses) service me at the counter. I asked him if he would mind remaking my awful iced coffee from the other Dunkin & he agreed to do so with a smile & great sense of humor as well. The coffee he made (remade) for me was excellent, hazelnut extra extra iced. I will be back to this particular location for delicious iced coffee & great customer service! Would highly recommend to anyone passing through Winchendon.“
“Placed a mobile order to the wrong location. I wasn’t able to make it to that one before work, so I called and asked if I could come get it during my break. I expected to get a watered down ice coffee but to my surprise the workers had remade it! So pleased with how much they cared. :)“
“Updating my review as I have used this location quite a few more times since my original review.Their staff seem to have gotten much better about accuracy of the orders. Super friendly and pretty quick with the drive-thru. Much better service than even 6 months ago.“
“No drive-thru but whatever.Clean store, good service.We went camping at Otter River campground, and forgot our coffee! This Dunkin was a lifesaver for us. We got today's coffee, and a bag of beans for the rest of our trip.Thanks for being right where we needed you!“
“Service here is awesome! Guys in the a.m know who I am and exactly what I want. They were even concerned when I was sick and they didn't see me for a bit because I'm one of thier 'regulars'. Truly a great group of folks that get it right ht every single time!! Thank you!!!“
“The staff are just lovely, helpful and sweet young ladies. A very good selection of confectionery. More drive thru than restaurant. The dining area was Spartan and there were no toilets. Savories and lunches available also. Well worth a stop.“