“Drive thru works! Nice people... Wanted to charge me $25.00 for two med. Ice Coffees, obviously an error that they fixed quickly with a smile. The best judgement of customer service is not when things go well,but is how they respond when things go bad, and these folks responded!“
“This Dunks takes up a small corner inside a convenient store so it's not too big. Don't let that fool you. It's got the donuts perfectly displayed in a glass case like I'm at a French pastry shop or something. It's also got a mini bar situation with different flavors of iced coffee/brews on tap. This dunks isn't messing around!It's wicked clean, has friendly staff, and it's got a picture perfect wall to snap a pic while you're slapping your straw or snagging napkins from the mini counter. How dreamy. I either get a small iced coffee with Carmel swirl, or over the summer I get their seasonal flavor every time: Butter Pecan with just milk. I'm drooling just thinking about it. I've also never had a mess-up with my order here. Not to mention the height on this strawberry glazed donut? Look at the puff. They're serving donuts as fresh as they can be for a Dunks. I've definitely gone elsewhere and my donut looks like a flat frisbee. Not here though!“
“coming to this location is always good. They have a hard worker named Pablo. That is extremely funny if you get to know him and make your drink very good if you feel like there’s something slightly off with your order let him know and he is more than polite to help you out, after receive my drink, needed a little bit more caramel and coconut. He had no problem just add a little bit more. the atmosphere is good could use a little bit more stand room for the space. Other than that very good location I mention Pablo only because of his actual work effort I watch him make people orders for others and the way he treats the customers like he cares. i’ve asked him do you like coming to work he says he’s loves it. He loves coming to this Duncan to work. that is what you call. Dedication to work for the company of Dunkin. the other employees that work here they just do their job but don’t seem to really care how their customers drinks are made they just make it and then send you on your way so by time you leave if you are in a rush, you won’t know what your drink taste like till you take your first sip when I go to Dunkins I can’t be choosy who makes my drink, but I prefer to go when Pablo is working.Parking: parking lot is hard to find a space to park all the time because this location is a gas station as well so people come here to buy stuff in the store as well as put gas in their vehicles and the customers that go to Dunkins it may be a little somewhat difficult to find a parking space if it’s heavily active in the store between certain times of the day, there are more customersKid-friendliness: I see kids here all the time I don’t know when location of Dunkin that wasn’t kid friendly I think this is a great location like any other Dunkin one thing that your kid may enjoy here is the donuts there always fresh at least when I go and get themWheelchair accessibility: wheelchair accessibility is good. The space for vehicles for parking will very dependent on the sides of vehicle. You are traveling in if you are using a wheelchair accessibility van, then it may be hard for you to use the ramp of the van due to space in the parking lot, but if you are able to get out your vehicle and get yourself into your wheelchair, then it would be a good place for you“
“Gourmet! Where have you been my whole life!? Lived 5 min away from this gas station for a year and didn't realize the hidden gem that's been here. Best coffee hands down! Way better than dunks. Their donuts are fresh, light, fluffy, and again wayyy better than dunks. You won't be disappointed! Slightly longer wait times for drinks to be made-but so worth it!!“
“came here yesterday and Justine was working I ordered a signature turtle latte for my daughter unfortunately as I was leaving I dropped it on the sidewalk :( came back in and went to buy another one I explained what happenned but the gentleman made me another one and told me don't worry about it, very respectful and it was a little busy I didn't see any other workers great job“
“Finally a Dunkin' that has a staff with ears/eyes/brains/ AND LOOKS. DAYUMMMMM. *Takes deep breath* (Okay Eric you're getting older, and the country doesn't respond well to talk like that, they're practically teenagers, you can't run for mayor with comments like that. Do what your therapist taught you and go for a saddle-less ride through rocky terrain on a bony horse. Don't stop until your black and blue and bleeding within your inner thighs.) I digress, This Dunkin' Donuts has one bad review from 5 years ago. I must say I have only used this establishment these past couple years and it is AMAZING. The staff is fast and attentive. The food and beverages have never been wrong. The staff may have never made a mistake in their lives. Every single thing about this dunks is perfect. I'm not sure if they have a bathroom, but I bet even that is perfect. I bet the toilet in there is made out of solid gold. I bet the faucet in the bathroom doesn't even have water, I bet it's just perfectly cut diamonds that comes out. Anyway give them a try! They 'aight.“
“When taking my Dad to his physical therapy sessions nextdoor, I come to this fairly new & modern Dunkin'on a regular basis. This new Dunkin' has been around for about a year now in Groton, MA, located off of Rte 119 adjacent to Shaw's across the street (Boston Rd), Nashoba Family Medicine, Nashoba Sports & Physical Therapy and Rollstone Bank. This store offers On Tap service, curbside pickup and mobile ordering. This location is fairly busy, with it on a fairly regular basis taking Doordash, Uber Eats & GrubHub orders along with constant mobile orders coming from the Dunkin' app. This Dunks has a very friendly and efficient staff while often completing orders in a timely fashion with getting your order right the first time. This location has plenty of seating (both inside & outside) and ample parking (even with being located next to 3 other businesses).Kid-friendliness: Very open and comfortable design offering plenty of space for children. Seating is plenty enough and with having a very friendly staff, kids are definitely welcome here.Parking: Even with being located directly next to 3 other businesses, there is plenty of parking for all customers to get in & out in a timely fashion.Wheelchair accessibility: With it's modern design, it absolutely has a wheelchair accessible entrance, open space, seating and accessible restrooms for those who happen to be handicapped.“
“It's a Nice Remodeled Dunkin Donuts. Has An Area in the Corner with Chairs and also Tables where people can sit and eat or drink there coffee and food!!!Wheelchair accessibility: Does have a Ramp and is on a 1st Level so it is Wheelchair Accessible.“
“Went here close to closing time because I was in the area and had heard they are a top donut spot. Got a lemon filled and a raspberry jelly filled. Didn't eat them until an hour later and they were still super fresh. Not typical donuts - can't really explain how...maybe it's their size? Smaller than most, honey dipped instead of sugar covered, but I loved them and would go back when I am in the area. The lady gave me some free donuts as well - blueberry cake and plain. Those were also really good!“