Pollo Royal

$ • Chicken, Fast Food, Latin American

Hours today·

About Pollo Royal

Pollo Royal is a restaurant that offers a variety of delectable dishes, including the popular steak tacos, chicken fingers, french fries, and sweet plantains. Customers have praised the hot and amazing taste of the food. However, the restaurant has faced some customer service challenges, with one customer reporting a lengthy wait for delivery and a lack of communication, leading to a frustrating experience. Another customer encountered issues with their order, with the restaurant forgetting to provide a soda and then offering a refund or the option to pick it up the next day, which was not well-received.

Despite these service-related concerns, Pollo Royal appears to provide a generally satisfying dining experience for its customers. The restaurant has a small, intimate setting with only 6 tables and 1 restroom. Customers can enjoy a variety of beverages, including Horchata, natural drinks, and sodas in cans and glass bottles.

The food at Pollo Royal is consistently fresh and delicious, with the tacos and soup being particularly popular among customers. The customer service is generally outstanding, with the restaurant making efforts to ensure orders are correct and satisfactory. While the prices are on the higher end, many customers feel the quality of the food is worth the cost.

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Pollo Royal Menu
Pollo Royal Menu

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Pollo Royal Reviews

2.7
103 ratings
5
38%
4
10%
3
5%
2
5%
1
42%
Food
3.2
Atmosphere
3.2
Service
3.2

Share your opinion about Pollo Royal

Lo que más destaco es la atención y no de todo el personal.
Hay una chica en especial que es muy amable ya sea hables por teléfono o comas en el restaurante, ella es Evelyn siempre amable, atenta y sobre todo muy educada al atender y tomar pedido muy diferente a la de un joven q es muy grosero al atenderlo a uno y por teléfono.
La comida es buena a mis amigos y ami nos gusta yo de hecho voy dos veces por semana .
Lo que si recomiendo al manager o dueños es que...read full review
Ordered 3 steak tacos, 🌮 were very good. I would recommend this place.
Prices little to expensive, but overall food pretty good

Read All Reviews(103)

Hours

Monday 10:30AM - 9PM
Tuesday 10:30AM - 9PM
Wednesday 10:30AM - 9PM
Thursday 10:30AM - 9PM
Friday 10:30AM - 10PM
Saturday 10:30AM - 10PM
Sunday 10:30AM - 9PM
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