Customers` Favorites
“The staff were very friendly and kind! Food and coffee was great!“
Customers` Favorites
“I have been a regular patron of this establishment for over a year, and my experiences have consistently been exceptional. The staff's ability to recall my daily order has been impressive, ensuring accuracy every time. The manager deserves commendation for fostering a culture of diligence among employees, who maintain their composure and professionalism even in challenging situations, such as understaffing and difficult customers.
I would like to share an incident I witnessed during a recent visit to this Dunkin' Donuts location with my daughter. A customer became involved in a dispute with the staff due to an extended wait time. The customer proceeded to use derogatory language towards the staff, prompting the manager to intervene. The manager explained that the location was short-staffed due to three employees being in training and that the customer was the only individual complaining. The manager then politely asked the customer to leave and not return, citing the availability of other Dunkin' Donuts locations in the area. The customer's behavior escalated further, and she became irate upon being asked to leave. The customer's use of profanity in front of her child was particularly disturbing. As a regular customer at this location, I have never experienced any issues or witnessed such behavior. However, the manager handled the situation professionally and was left with no choice but to refund the customer's order and ask her not to return. The manager also made it clear that any future incidents would result in law enforcement involvement. As a gesture of goodwill, the manager provided me with a complimentary order of 25 Munchkins, which I had purchased while waiting for the situation to resolve. I appreciate the manager's commitment to supporting her staff and maintaining a positive environment. The manager's actions were entirely justified, and I commend her for her professionalism. This Dunkin' Donuts location will continue to be my preferred establishment, and I appreciate the excellent service provided by the entire staff. Their dedication to maintaining a positive atmosphere is truly commendable.“
Customers` Favorites
“I went through the drive thru with my sister, Bridget and every time this young very friendly gentleman handed us our order. She told me that she would stop every day before her cancer treatment and he would always cheer her up. Thank you for that.“
Customers` Favorites
“Great coffee. LONG wait for coffee! Never go on a weekend!“
Customers` Favorites
“Always busy. Service is excellent both inside and drive-through. Spacious and clean. I've dined in with my grand kids and drive through regularly.
Vegetarian options: The veggie eggwhite omellette bites are my favorite, hashbrowns are always crisp and a decent cold brew.“
Customers` Favorites
“They did my coffee perfectly twice. Can't get any better than that. Didn't get any bad vibes. Google maps had the business listed to close at 8pm but they close at 7 and I was there after 7pm and was told politely that the business had to close the lobby. Thank you!“
Customers` Favorites
“fast and convenient coffee break with a pastry“
Customers` Favorites
“I. enjoy your friendly shop most of all.over others.
I grew up in the 50s and at 78 I take offense as Christmas approaches and have to say where are your one or two Merry Christmas signs come on this is our country the United States of America , stop worrying about offending someone this is what we celebrate .
Also Welcome veterans with a nice sign on veterans day.
Stop the foolishness of political correctness,years ago everyone wished customers Merry Christmas.
Thank you“
Customers` Favorites
“This locally owned artisan espresso bar has divine espresso drinks, my Cafe Machiatto was divine and Venetian/Milan/Florence/Rome comparable. As good as the rave reviews that brought me in. Luckily, I’ll be moving to town soon so I can put it on my running path or just drop over to sit with my wife and dogs. The bathroom was sparkling clean too.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Amazing place! Grab a coffee and walk the bridge to the beach!“