Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
90 Pleasant Valley St Unit 244, Methuen
(978) 794-0617
Customers' Favorites
Chipotle Mexican Grill Reviews
Second time in two weeks I’ve had to cancel my online order. Having to wait an extra 45 mins for food is pretty bad, and since there’s no way for me to know how bad the store situation is before ordering, I end up having to deal with the extensive process of dealing with Chipolte customer service. I have witnessed last weekend the alleged issue: whomever is making the online orders isn’t organizing or calling them out. I stood waiting for my order along with 5 Doordash and...read full review
I asked for sour cream on my bowl. They said there was no sour cream. Yet there was a whole bucket of sour cream for App orders. They refused to give me any at all. Manager was an incredible jerk. He told me to come back tomorrow. I’ll never go back.
Ratings
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
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Our online order was 45 minutes late. After being told we could not cancel our order, we waited. Once they finally got to ours, they had run out of chips. We had ordered three bags, did not receive any, and were not refunded. Additionally, the business was filthy, with trash everywhere. All barrels were completely full with trash overflowing everywhere onto the floor. Never again for any Chipotle after this. This was beyond unacceptable.