Chipotle Mexican Grill
$ • Mexican, Fast Food, VeganAbout Chipotle Mexican Grill
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Burrito Bowl
Chipotle Mexican Grill Reviews
277 ratings
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many vegetarian options
Manager was slowly just walking around like they were at home the line worker did not wash hands in between and she was slowly to help the line 2 people 13 in line and acting like this is home life. No music on either Paula common who are running these spots
Disrespectful, rude, and overpriced items that don't make sense compared to other Chipotles. Dirty tables, never replace their sodas or hot sauces.
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is a restaurant that has faced some challenges in recent times. The atmosphere has suffered and customer service has been inconsistent, with some employees prioritizing their own tasks over customer needs. Food quality has been a highlight, with some guests receiving fresh, made-to-order meals. However, some employees have been reported to have attitude issues and poor work ethic, including one staff member who was seen making food with gloves after handling boxes. Additionally, portion sizes have been small and tables have been left dirty. Overall, improvements are needed in customer service and employee etiquette.
Despite these issues, many customers appreciate the effort put into the food and the helpful staff. The restaurant is located in a mall, and staff often work very hard to satisfy everyone's needs, especially during busy times. Customers have noted that the food is cooked to perfection and the service is helpful and fast. The dining room is clean, with plenty of seating, making it a nice place to eat. Staff members, including young workers, are praised for being friendly and generous, making good meals and offering extra chips when needed. Overall, many guests have had great experiences and give five stars, emphasizing that with respect and understanding, the restaurant can still provide a positive dining experience.