Chipotle Mexican Grill
$ • Mexican, Fast Food, VeganAbout Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Worst service. It’s happened with me I never come again
July 21st, 2026 around 6 pm.
Worst service I ever experienced in my life. We were visiting the area for a few days and do not have Chipotle where we’re from, so we were unfamiliar with the menu and how to order at this place. The young men who were working that evening were incredibly rude. When we arrived and were looking up at the menu board, all four of them just stood there and stared at us. No greeting, no smile, and they did not offer assistance. Very awkward...read full review
horrible service they ran out of sofritas at 6pm and refused to make more
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is a restaurant that has faced some challenges in recent times. The atmosphere has suffered and customer service has been inconsistent, with some employees prioritizing their own tasks over customer needs. Food quality has been a highlight, with some guests receiving fresh, made-to-order meals. However, some employees have been reported to have attitude issues and poor work ethic, including one staff member who was seen making food with gloves after handling boxes. Additionally, portion sizes have been small and tables have been left dirty. Overall, improvements are needed in customer service and employee etiquette.
Despite these issues, many customers appreciate the effort put into the food and the helpful staff. The restaurant is located in a mall, and staff often work very hard to satisfy everyone's needs, especially during busy times. Customers have noted that the food is cooked to perfection and the service is helpful and fast. The dining room is clean, with plenty of seating, making it a nice place to eat. Staff members, including young workers, are praised for being friendly and generous, making good meals and offering extra chips when needed. Overall, many guests have had great experiences and give five stars, emphasizing that with respect and understanding, the restaurant can still provide a positive dining experience.