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“I used to visit DD daily even after working at several locations but I've gotten a uncooked muffin just straight dough and also my last coffee was like a dirty water... I always have gotten great products from our local DD but the last few months have been a real eye opener for me, the app didn't even respond either after I told them about raw uncooked muffin !!!!!!!!!
Dietary restrictions: Don't eat this food unless inspected and I mean thoroughly!!“
“Close to my home, but sad to say, I can usually drive out of town to another of their locations and get served much quicker than their drive thru line moves. This mornings wait was ridiculous and there was only 3 cars ahead of me, it shouldn't take 15 minutes to get to window. Several cars behind me pulled out of line and left.“
“The best dunkin donuts shop in Berkshire county is the Dalton ave location. The staff is, by far, the most polite and respectful staff. This location happens to also be the quickest with taking your order and receiving your food in ample time. I live closer to 2 other locations yet I will walk an extra half mile just to go to the Dalton ave location.“
“Only two people behind the counter on a Monday morning. Young lady at the register was very busy but very friendly, and great multitasker. The manager running the drive through was working hard, but a little abrasive with customers sometimes.“
“Went in to order, and the system was down. Seems there is always something wrong at this location due to old equipment. The manager Greg, introduced himself with a handshake, and acted with pure professionalism and helped get me on my way. Definitely showed he cared more about customer satisfaction! The rest of the team has always been great as well! Thanks Greg!!!“
“Normally this store can be hit or miss but this review is because of EL Jon, the best employee ever! Whatever signature drink regardless if I want a EL Frozen, EL Hot, or EL Iced its always made with care and perfection. If its later in the day and you need a good drink go into east street dunkin and ask for EL Jon and ask for one of his EL classics!“