“District Manager was so nice and sweet we went to greenfield dunkin on federal street and we had a bad experience there so this lovely lady said she’d cover it for us which she didn’t have to she was so sweet. coffee was amazing. Great experience“
“Yikes - lots of bad reviews. I love this Dunkin. There are about five Dunkins within ten minutes of our house - this is the one we always choose. The staff are wonderful. You can't beat the views, Carl the eagle lives across the river. There's rarely more than a five-minute wait at the window or inside. *On some of the other reviews: yes, if you come in the afternoon, sometimes they will be out of stuff, it's a donut shop after all. The toaster here does seem a bit hot, we've stopped ordering the croissants toasted since they tended to be a bit burnt, fixed the problem. I order a multigrain bagel and it's always been fine through the toaster. When they've been out of something I order through the app, they always have an acceptable replacement option ready and ask to make sure it's OK.“
“Chandler is the friendliest barista!! She always makes my drinks perfectly and greets me every morning with the best attitude. I work in an ER so my days can be stressful and chaotic but she always has me starting my day happy and smiling!! Thank you!!!!“