“This is THE WORST DUNKIN IN ALL AMHERST. You wanna be disrespected and talked about while your ordering your food, GO FOR IT. These CHILDREN WORKING HERE ARE NOT ONLY RACIST, but TROUBLE MAKERS. I HAD AN INTERACTION WITH AN EMPLOYEE, after being called a “b****” and various other names. All because HE HAD TO ASK HOW I WANTED MY COFFEE 5 times, to STILL GET IT WRONG. 20 minutes later and being called names and disrespected, as the manager says… “good staff is hard to find”….. lmao.. what a JOKE!!They need to HIT RESET AND GET RID OF ALL OF THE TROUBLED, Amherst youth that works here… seriously. They are losing soooMuch business. WillNever go back unless I have to. That’s facts.“
“i was not prepared but the barista was friendly patient and understanding, I ask for large coffee and the barista asked me if wanted hot or cold and I froze because I didn't have an answer I didn't know what I wanted, but she was great and made me feel less embarrassed and dumb then i actually was, thank you <3“