{{ group }}
-
{{ item.name }}
- {{ item.properties.formatted }}
“Manager Victoria at the W. Springfield, MA location is excellent! She helped me to prepare having 7 dozen donuts & Munchkins READY at 6:15 AM on 4/21 to take to the VA in Leeds. She is very positive, very happy and very customer-service oriented.I applaud her on a job well done!“
“It is Sunday morning, 930, St Patrick's weekend drive thru madness and the crew this morning was CRUSHING IT. I personally went in the lobby as the drive thru line did reach relatively close to the light/intersection and I was pulling in from the other side and looked like I was in for a commitment. Presuming a little bit of a stressed situation among the work stations as I walked in and not at all! I was listening and observing all that was going on, still expecting to make myself comfortable as the line continued out around the corner on route 20. The cashier who volunteered to hop off his station and to come and place my order was friendly and sociable and I was in and out in five minutes with all my food and drinks! I believe in this day and age there's more than something to be said about an excellent strong crew but above all in the fast food service and I hope my comments here encourages everyone to treat this, and all, teams with kind words and even kinder direct tip payment! They deserve recognition and I hope this continues on for these employees and the communities they're working hard to provide the essence of life to...coffee!“
“I ordered, then I went to pay with my DD Card.. my card had less on it than it had. I had checked it just before I pulled up and again when I was told there wasn't enough on it. Both times of calling the card it said a higher amount on it than what the register recognized. The poor cashier was new and didn't know what to do. As I didn't have cash or debit card on me. I told her to just cancel one item,but she wasn't sure... After a few minutes went by another cashier came over and told me to pay the difference. I explained the situation and she eventually just took one item off. The food ended up being cold ?“
“Im in love with dunkin but the employee vicmary soto is the best she should be a manager. Good employee,respectful, friendly and respectful. God bless her
Parking: Good space but they need to upgrade the entrance too small to go to the paiking lot if you got a big truck“