“Went inside. It's a very busy drive thru dunkin' but I was waited on fairly quickly. The girl at the counter was courteous, but seemed rushed. The order took a while to be made, but it was tasty. A good experience overall. It'd probably be faster to go thru the drive thru if you go here.“
“This dunkin is great! The staff is always so fri friendly, fast, and efficient. I make sure I come to this one everyday. There's another dunkin that is closer to me the one on west st in chicopee but they are so horrible & rude over there that i will go out of my way to come to this one!!!“
“This is an awesome, amazing place. They get and make their coffee the way you want it every time. Unlike the one on Meadow Street in Chicopee. They NEVER get it correct. Please be sure that you visit this DD. Friendly staff.Parking: Lots of parking in a clean parking lot.Kid-friendliness: They treat kids like they do adultsWheelchair accessibility: The only downfall is that they only have one handicap parking space. The ramp is well built.“
“Great coffee, great breakfast menu. But since the donuts are now factory made and not in the restaurant. They are more hard and stale as the day goes on, Since they are shipped frozen and then thawed. You are better off getting freshed baked from a store bakery. Duck Donuts ot a Bakery. Fred the Baker is rolling in his grave.“
“This dunkin is prime. Food isn't great but that is just because its dunkin. The staff here though is amazing they are crazy fast and very polite and friendly, even pretty funny which is def above and beyond I'm barely even conscious at “
“I was very disappointed the other day. I have always enjoyed going to this dunkin. Yesterday was not a good day. The coffee was cold, they got my order wrong, and at least two of the workers were not wearing their mask properly. They did not cover their noses, which renders their mask useless. There is a reason one of the covid tests involves a nasal swab. The virus lives there.“
“Tonya the best, She doesn't make mistakes, cares for the people, remembers our coffees! Tonya took this place over and the customer service has been on point ever since! She Deserves any kind of raise she can get! Completely a different atmosphere with her as manager!No other Manager that has run this DD has worked it like she does! Keep her!!!“