“Went inside. It's a very busy drive thru dunkin' but I was waited on fairly quickly. The girl at the counter was courteous, but seemed rushed. The order took a while to be made, but it was tasty. A good experience overall. It'd probably be faster to go thru the drive thru if you go here.“
“I had to find this Dunkin’s page and review them because they’re just so awesome and nice to me every time I go. I’m a regular in the morning and they know my order every time I pull up which might be common but one of the great drive through people at this Dunkin’ is really amazing at drawing and he’s drawn art on my Dunkin cups so now I’m sold.“
“This is an awesome, amazing place. They get and make their coffee the way you want it every time. Unlike the one on Meadow Street in Chicopee. They NEVER get it correct. Please be sure that you visit this DD. Friendly staff.Parking: Lots of parking in a clean parking lot.Kid-friendliness: They treat kids like they do adultsWheelchair accessibility: The only downfall is that they only have one handicap parking space. The ramp is well built.“
“Great coffee, great breakfast menu. But since the donuts are now factory made and not in the restaurant. They are more hard and stale as the day goes on, Since they are shipped frozen and then thawed. You are better off getting freshed baked from a store bakery. Duck Donuts ot a Bakery. Fred the Baker is rolling in his grave.“
“This dunkin is prime. Food isn't great but that is just because its dunkin. The staff here though is amazing they are crazy fast and very polite and friendly, even pretty funny which is def above and beyond I'm barely even conscious at “
“I was very disappointed the other day. I have always enjoyed going to this dunkin. Yesterday was not a good day. The coffee was cold, they got my order wrong, and at least two of the workers were not wearing their mask properly. They did not cover their noses, which renders their mask useless. There is a reason one of the covid tests involves a nasal swab. The virus lives there.“
“I've lived in the area for almost 20 years and never once stopped here. My husband & I are in the area visiting & decided we'd get some Doughnuts & try it, and we were not disappointed!! If you are ever in the West Springfield area & want some homemade fresh Doughnuts, Donut Dip is your place.Parking: Parking may be limited as it is in a small location for one & depending on what time of day you go, it can be very busy.“
“This Dunkin' Donuts was disappointing in terms of order accuracy and cleanliness.It is located inside of a gas station with a drive thru window, so that's convenient. But unfortunately, the restaurant wasn't very clean or well organized.“
“Tonya the best, She doesn't make mistakes, cares for the people, remembers our coffees! Tonya took this place over and the customer service has been on point ever since! She Deserves any kind of raise she can get! Completely a different atmosphere with her as manager!No other Manager that has run this DD has worked it like she does! Keep her!!!“